Dean Saunders

Service Advisor at Wingrove Motor Company Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Ashington, England, United Kingdom, UK

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Bio

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Credentials

  • BCS Level 2 in IT User Skills
    BCS, The Chartered Institute for IT
  • OCR Level 2 in ICT (ICT for Business, webpage creation, desktop publishing, spreadsheets design & use, databases design & use)
    OCR

Experience

    • United Kingdom
    • Automotive
    • 1 - 100 Employee
    • Service Advisor
      • Mar 2023 - Present

      Reporting into the service supervisor, I am part of the service advisor team at Wingrove, Silverlink. My duties consist of taking bookings, both over phone & online, creating invoices and up selling services & parts. Reporting into the service supervisor, I am part of the service advisor team at Wingrove, Silverlink. My duties consist of taking bookings, both over phone & online, creating invoices and up selling services & parts.

    • United Kingdom
    • Motor Vehicle Manufacturing
    • 200 - 300 Employee
    • Vehicle Appraiser
      • Jul 2022 - Mar 2023

      At British Car Auctions (BCA) my role is to assess a vehicle's damages and track these in our internal system which will calculate the overall value of the car, factoring in the imperfections I have reported. During my time at BCA I have maintained an audit score of 90%+ At British Car Auctions (BCA) my role is to assess a vehicle's damages and track these in our internal system which will calculate the overall value of the car, factoring in the imperfections I have reported. During my time at BCA I have maintained an audit score of 90%+

    • United Kingdom
    • Truck Transportation
    • 700 & Above Employee
    • Driver
      • 2019 - 2022

      During my role at Stagecoach I completed my "PASSENGER TRANSPORT DRIVER -BUS - COACH AND TRAM" apprenticeship. Duties in this role included money handling, customer care, maintaining stagecoach values and performing my job to the highest industry safety standard. This position consisted of shift working, strict timekeeping and delivering personal service with passion. During my role at Stagecoach I completed my "PASSENGER TRANSPORT DRIVER -BUS - COACH AND TRAM" apprenticeship. Duties in this role included money handling, customer care, maintaining stagecoach values and performing my job to the highest industry safety standard. This position consisted of shift working, strict timekeeping and delivering personal service with passion.

    • United Kingdom
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Tech 2 Mechanic
      • 2018 - 2019

      During my time as a mechanic, I learnt a great deal, from customer care to following policy. Maintaining vehicles which would be driven on the road came with responsibility. Following company guidelines and ATS protocol ensured the safety of us and our customers. While working at ATS, I worked both solo and, in a team, depending on the task at hand. While working on machinery it was vital, we listened to each other and looked out for each other’s well-being. During my time as a mechanic, I learnt a great deal, from customer care to following policy. Maintaining vehicles which would be driven on the road came with responsibility. Following company guidelines and ATS protocol ensured the safety of us and our customers. While working at ATS, I worked both solo and, in a team, depending on the task at hand. While working on machinery it was vital, we listened to each other and looked out for each other’s well-being.

    • United Kingdom
    • Airlines and Aviation
    • 100 - 200 Employee
    • Security Professional
      • 2014 - 2018

      This role consisted of a range of important duties, all of which came with a great deal of responsibility, due to the nature of the position. From body searching to hand luggage x-rays, each one of my tasks was completed with attention and precision. Working as a team in this role was vital, as we would support each other with tasks and maintain high alert levels. Safety our my primary priority at Newcastle Airport. This role consisted of a range of important duties, all of which came with a great deal of responsibility, due to the nature of the position. From body searching to hand luggage x-rays, each one of my tasks was completed with attention and precision. Working as a team in this role was vital, as we would support each other with tasks and maintain high alert levels. Safety our my primary priority at Newcastle Airport.

Education

  • Gateshead College
    Level 1, 2 & 3, Vehicle service, maintenance & repair
  • Gateshead College
    Functional skills - Level 2, English
  • Realise
    Apprenticeship, PASSENGER TRANSPORT DRIVER -BUS - COACH AND TRAM
  • Walbottle Campus High School
    GCSE, Mathematics

Community

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