Project Manager

• Oct 2022 - Present

Operations Manager

• Jan 2017 - Oct 2022

Business Manager

• Aug 2011 - Jan 2017

• Manage daily functions of office staff including inside sale, order entry, customer service, operations analysis, statistics, production; finance, budgeting, and purchasing for the Georgia, Alabama and Tennessee businesses. • P & L responsibility: monitoring the net income after expenses for the Atlanta, Alabama and Tennessee businesses. Directing how resources are allocated, find ways to cut budget expenditure and ensure every business unit is generating a positive revenue. • Oversee inventory to include purchasing, managing proper stock levels, maintaining inventory turns and finding outlets for E & O. • Direct product flow for distribution to customers, schedule routes for drivers and coordinate with carriers for delivery of goods. • Analyze and develope enhanced flow processes in accordance with ISO procedures. • Oversee warehouse operations, coordinate and monitor the work of various departments involved in receiving, production, warehousing, and distribution of goods. • Realign the distribution center inventory based on picking/ABC Analysis. • Identify and provide required training for all employees to achieve cross-functional capabilities. • Maintain appropriate staffing levels. • Implement and achieve productivity measurements and objectives while maintaining acceptable gross margins. • Identify, reduce or eliminate delays in product receiving and shipping. • Manage non-inventory-related assets and expense consumables booked to the distribution center. • Work with sales team to negotiate customer contracts, including setting inventory levels based on EAU, VMI programs and setting profit margins. • Monitor performance and implement improvements, ensure quality of products and manage employee productivity. Show less

Operations Manager

• Nov 2006 - Aug 2011

• Maintain the smooth operation in the workplace. Plan out all warehouse resources and activities in keeping with the company’s objectives and targets. • Make plans for the development of the staff by organising training sessions. • Create and implement cost reduction measures in all aspects of warehouse transactions and activities. • Implement measures of improvement and development of the warehouse. • Negotiate rates with common carrier representatives. • Drive initiatives in the management team and organizationally that contribute to long-term operational excellence. • Contribute to short and long-term organizational planning and strategy as a member of the management team. • Oversee monthly and quarterly assessments and forecasts of locations financial performance against budget Review financial statements and data. Utilize financial data to improve profitability and control operational budgets. Plan effective strategies for the financial well being of the company. • Improve processes and policies in support of organizational goals. Formulate and implement departmental, and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures. • Plan the use of human resources to organize recruitment and placement of required staff. Establish organizational structures, delegate tasks and accountabilities, establish work schedules, supervise staff and monitor and evaluate performance. • Manage customer support and plan and support sales and marketing activities. • Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans. • Ensure workplace health and safety requirements are met in accordance with ISO 14001 and OHSAS 18001 and take responsibility for the security of the warehouse and inventory. Show less

Inventory Manager

• Mar 1993 - Nov 2006

• Oversee Telecom inventory operations, organize and maintain work assignments for inventory specialists. • Develop tailored reports for material movement tracking of inventory and presenting information. • Implement measures to organize manpower and materials to achieve highest proficiency and reduce labor cost. • Implement procedures for distribution and inventory management to maximize customer satisfaction and minimize cost. • Facilitate and expedite the flow of materials to and from various departments. • Use and maintenance of RF devices and network computer inventory programs (WMS), including PeopleSoft and Citrix Exceed for data entry, record keeping and research. • Use Microsoft Office programs including PowerPoint and Access to create spread sheets, organizing material information, communication and presentations. • Investigate and resolve discrepancies in inventory counts and shipment quantities. • Improve customer relations through customer contact and developing strategies to meet needs. • Work with customer on invoice challenges; determine if credit, return or claim is needed. • Develop and implement training plans for all Inventory Specialists, responsible for appropriate, performance appraisal, and professional development of assigned staff. Show less

Communications Specialist

• Sep 1986 - Sep 1990

• Oversee a team of communications technicians who install, troubleshoot, repair, and maintain secure communications equipment for military intelligence and air defense. • Identify issues and appropriate courses of action. • Provide reports, complete requests for maintenance, determine method for installing communication service; determine appropriateness of moderate equipment changes or modifications. • Managed and maintained communications equipment inventory including vehicles, generators and other essential items. • Show less