Experience

Attentive

• United States
• Advertising Services
• 700 & Above Employee

• Relationship Manager

  • Jan 2023 - Present

  San Francisco, California, United States

• Sr. Account Executive, SMB Sales

  • Oct 2022 - Present

• Account Executive, SMB Sales

  • Dec 2021 - Present

• Sr. Sales Development Representative

  • Sep 2021 - Jan 2022

• Sales Development Representative

  • Nov 2020 - Jan 2022

  New York, United States Attentive® is the most comprehensive text message marketing solution, driving 18.5% of total online revenue for businesses by creating thoughtful SMS experiences. Using real-time behavioral data, Attentive automatically sends engaging text messages to each subscriber at every step of the customer lifecycle. Over 3,000 leading businesses like CB2, Pura Vida, Urban Outfitters, Rebecca Minkoff, Steve Madden, and more rely on Attentive and see strong performance, like 30%+ click-through rates and… Show more Attentive® is the most comprehensive text message marketing solution, driving 18.5% of total online revenue for businesses by creating thoughtful SMS experiences. Using real-time behavioral data, Attentive automatically sends engaging text messages to each subscriber at every step of the customer lifecycle. Over 3,000 leading businesses like CB2, Pura Vida, Urban Outfitters, Rebecca Minkoff, Steve Madden, and more rely on Attentive and see strong performance, like 30%+ click-through rates and 25x+ ROI. In March 2021, Attentive announced a Series E investment and is backed by Coatue, Bain Capital Ventures, Sequoia, IVP, and other leading venture firms. To learn more about Attentive or to request a demo, visit www.attentivemobile.com.



Berkeley SkyDeck

• United States
• Education Administration Programs
• 1 - 100 Employee

• Program Assistant

  • Aug 2020 - Nov 2020

  Berkeley, California, United States



University of California, Berkeley, Haas School of Business

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Researcher

  • Sep 2018 - May 2020

  Berkeley, California Advanced research in over a dozen studies focusing on organizational behavior through administration of in-person research sessions, analysis of data and identification of new research opportunities. - Planned the development and execution of a longitudinal study focusing on status experienced by undergraduate students. - Managed monetary payment and communication with participants. - Analyzed data from 7+ studies on the basis of power, loyalty and status, using Excel to quantify… Show more Advanced research in over a dozen studies focusing on organizational behavior through administration of in-person research sessions, analysis of data and identification of new research opportunities. - Planned the development and execution of a longitudinal study focusing on status experienced by undergraduate students. - Managed monetary payment and communication with participants. - Analyzed data from 7+ studies on the basis of power, loyalty and status, using Excel to quantify and analyze both field and lab-based experiments. - Brainstormed new research based on quantification of literature reviews and the collection of internet-based data. Show less



University of California, Berkeley

• United States
• Higher Education
• 700 & Above Employee

• Program Manager, Event Coordinator

  • Apr 2018 - May 2020

  Berkeley, CA Introduced and led an enhanced hiring and training process for the Campus Ambassador position. Held responsibilities including, but not limited to, recruitment strategy development, management of 9-member team and communication with cross-campus stakeholders. - Supervised the Visitor & Parent Services recruitment and hiring process. - Introduced a streamlined communication system and relevant training process increased completion rate by 20% (14 weeks to 11 weeks). - Evaluated… Show more Introduced and led an enhanced hiring and training process for the Campus Ambassador position. Held responsibilities including, but not limited to, recruitment strategy development, management of 9-member team and communication with cross-campus stakeholders. - Supervised the Visitor & Parent Services recruitment and hiring process. - Introduced a streamlined communication system and relevant training process increased completion rate by 20% (14 weeks to 11 weeks). - Evaluated work place culture through both 1-on-1 interviews and a generalized workplace survey. Executed initiatives to improve employee satisfaction, mediated group discussion and facilitated training on team formation, group dynamics.

• Campus Ambassador

  • Jan 2017 - May 2020

  Berkeley, CA Served as an official representative of the University of California, Berkeley through front-line customer service at the Koret Visitor Center, the Sather Tower (Campanile) and on campus tours. - Accommodated 1000+ visitors to UC Berkeley at the Koret Visitor Center and on campus tours. - Led both general campus tours and specialized tours averaging 90 minutes in length. - Operated the front desks of the UC Berkeley Visitor Center and Campanile and interacted with hundreds of… Show more Served as an official representative of the University of California, Berkeley through front-line customer service at the Koret Visitor Center, the Sather Tower (Campanile) and on campus tours. - Accommodated 1000+ visitors to UC Berkeley at the Koret Visitor Center and on campus tours. - Led both general campus tours and specialized tours averaging 90 minutes in length. - Operated the front desks of the UC Berkeley Visitor Center and Campanile and interacted with hundreds of visitors weekly.



Blue Shield of California

• United States
• Insurance
• 700 & Above Employee

• Talent Acquisition Analyst

  • Jun 2019 - Aug 2019

  San Francisco Bay Area Aided Blue Shield’s Talent Acquisition team through an analysis of current hiring practices, consolidation of information surrounding the career website and collaboration on employer branding initiatives. -Managed execution of OFCCP Mock Audit remediation plan – including consolidation and presentation of key strategies, alignment of tasks across departments and creation of implementation guideline. -Conducted a comprehensive impact analysis for Blue Shield’s Career website, utilizing… Show more Aided Blue Shield’s Talent Acquisition team through an analysis of current hiring practices, consolidation of information surrounding the career website and collaboration on employer branding initiatives. -Managed execution of OFCCP Mock Audit remediation plan – including consolidation and presentation of key strategies, alignment of tasks across departments and creation of implementation guideline. -Conducted a comprehensive impact analysis for Blue Shield’s Career website, utilizing Taleo, Excel, Google Analytics, Glassdoor and LinkedIn. -Connected our employer branding, internal communications and information technology teams to evaluate the effectiveness of our website and subsequent hiring process. Show less