Experience

Included

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Head of Client Solutions

  • May 2022 - May 2023

  United Kingdom We are a Global, Impact-led diversity and inclusion consultancy. Included is a unique consulting company that embeds inclusion in decision-making. Included operates worldwide and focuses on both conscious leadership development and unconscious system nudges to make organisations more diverse and inclusive. Our clients range from global multinationals to governments, academia, media and pro bono. We are especially proud of our focus on outcomes and developing productive sustainable… Show more We are a Global, Impact-led diversity and inclusion consultancy. Included is a unique consulting company that embeds inclusion in decision-making. Included operates worldwide and focuses on both conscious leadership development and unconscious system nudges to make organisations more diverse and inclusive. Our clients range from global multinationals to governments, academia, media and pro bono. We are especially proud of our focus on outcomes and developing productive sustainable relationships with the teams we work with. As part of the Leadership Team, Heading up our Client Solutions function, we consistently aim to drive impact through engaging clients globally to see how we can best support their EDI journeys. Whether the focus is strategic, data driven, system orientated or Leadership engagement, we aim to support our clients where the need is. Outcomes we have achieved include: - Increased gender and ethnic minority representation at senior levels in pharmaceutical, banking and government clients - Improved leadership behaviours amongst senior executives and middle management in military, financial and construction clients - Scaled change programmes in major FTSE100 and Fortune500 clients based on middle management personally reconciling self and collective interest For more information, feel free to reach out and contact me: dean@included.com, alternatively, please visit www.included.com Show less



Property Solutions Group

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Head Of Business Development

  • Jan 2020 - May 2021

• Business Development Manager

  • Jun 2019 - Jan 2020

  United Kingdom Take the time, stress and worry out of property valuations, sales & management relating to Probate & Court of Protection matters with expert, cost-effective support from Executor Solutions. Working with individuals, solicitors, consultants and charities across the UK, we provide the complete end-to end service from initial valuation to legal completion.



VIBRANT ENERGY MATTERS LIMITED

• Regional Sales Manager

  • Dec 2018 - May 2019

  Vibrant offers a comprehensive range of property services including Energy Performance Certificates (EPC), Minimum Energy Efficiency Standards reports (MEES), property compliance audits, Legionella Risk Assessments (LRA), solar surveys, residential property inventories, inspections, check-outs and condition reports. We are the leading supplier of EPCs and rented property inventories to the residential sector, undertaking in excess of 145,000 instructions in 2017. Our expert qualified… Show more Vibrant offers a comprehensive range of property services including Energy Performance Certificates (EPC), Minimum Energy Efficiency Standards reports (MEES), property compliance audits, Legionella Risk Assessments (LRA), solar surveys, residential property inventories, inspections, check-outs and condition reports. We are the leading supplier of EPCs and rented property inventories to the residential sector, undertaking in excess of 145,000 instructions in 2017. Our expert qualified DEAs, property assessors and inventory clerks are located within 15 miles of every UK postcode, enabling us to deliver 24-hour turnaround from appointment to report. Show less



tmgroup (UK) ltd.

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Business Development Manager

  • 2017 - Aug 2018



WTW

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Consultant

  • Jun 2015 - Jun 2017

  Cheshire



Arch Apprenticeships

• United Kingdom
• E-Learning Providers
• 1 - 100 Employee

• Key Account Manager

  • Jun 2013 - Jun 2015

  London, United Kingdom



Pearson

• United Kingdom
• Education
• 700 & Above Employee

• Key Account Manager - Legal

  • Oct 2012 - Jun 2015

  London Continuation of Contract with Arch, due to acquisition of PNP.



Thomson Reuters UK

• Business Development Manager

  • Dec 2011 - Oct 2012

  Working within the Thomson Reuters Legal division, the role involves management of a portfolio of top 500+ UK Law firms assisting them in the development of their research, information and software resources through trusted services including Westlaw, Lawtel & Solcara.



LexisNexis

• IT Services and IT Consulting
• 700 & Above Employee

• Senior Territory Account Manager

  • Mar 2006 - Jun 2009

  West Midlands & West Country Territory In charge of approximately 4000 accounts covering the west midlands, West Country and Wales, as well as 8 sales persons. The clients are predominately, Solicitors, Barrister's chambers, Judges, Tax practitioners, Authors and Editors to the legal, corporate, tax and public sector market. .



Royal Bank Of Scotland Insurance

• Team Leader

  • Feb 2002 - Nov 2005

  I began this role in 2002 as a motor insurance claims handler, I moved on to be a senior, a deputy manager and then a claims team leader. Duties included: Recruitment, Training, MI and Operations management. Auditing, complaint handing/resolution Performance management, project work, staff disciplinary procedures, claim settlement & payment authorisation, workload distribution