Experience

Alliance for Workforce Development, Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Business Service Representative

  • 2019 - Present

  AFWD is a regional nonprofit company providing workforce development and human resource services. My current position emphasizes on the Camp Fire footprint and assisting Butte County businesses to find qualified candidates employment. • Aiding job seekers affected by the Camp Fire in finding sustainable, long-term employment • Acting as the point of contact to multiple businesses needing assistance in Butte County • Developing several community restoration projects to aid in the Camp Fire cleanup • Providing support for employers looking to re-open after the Camp Fire • Performing human resources activities for employers such as employee onboarding, personnel conflict resolution, and monthly performance evaluations Show less



The Hignell Companies

• United States
• Real Estate
• 1 - 100 Employee

• Resident Manager

  • Jul 2007 - Aug 2018

  • Worked with supervision on budgeting for the 144 unit apartment complex. • Screened, accepted and processed tenant applications, while completing all administrative duties to create a new resident file. • Attended Fair Housing meetings at the Chico City Council Chambers, taking notes and compiling information for management. • Worked with Youth and Family Programs for transitional housing of young adults. • Consulted with management on various issues regarding rentals, marketing, and tenants. • Continually inspected the property to ensure the safety of the tenants and visitors, noting any risk factors and implementing corrections. • Worked with tenants to resolve issues, documenting all meetings extensively. • Managed and oversaw operations, maintenance, administration and improvements of residential properties. • Investigated complaints, disturbances, violations, resolved problems, and followed state and federal rules and regulations for Fair Housing requirements. Show less



DMA Claims Services, Inc.

• Claims Representative

  • Jun 2006 - Jan 2008

  • Interviewed claimants and witnesses to collect data and adjust cases accordingly. • Prepared extensive reports of investigations for submission of claims, including photos and supporting documents. • Assessed damage on property and negotiated claims, managing multiple projects independently. • Utilized Xactimate software to complete a comprehensive property claims estimate. • Interviewed claimants and witnesses to collect data and adjust cases accordingly. • Prepared extensive reports of investigations for submission of claims, including photos and supporting documents. • Assessed damage on property and negotiated claims, managing multiple projects independently. • Utilized Xactimate software to complete a comprehensive property claims estimate.



Farmers Insurance

• United States
• Real Estate
• 100 - 200 Employee

• Claims Representative

  • Aug 2002 - May 2006

  • Examined claim forms and other records to determine insurance coverage for bodily injury. • Investigated and analyzed insurance claims to determine extent of insurance carrier’s liability and settled claims with claimant in accordance with policy provisions. • Settled auto bodily injury claims; monitored ongoing procedures for appropriateness. • Effectively handled diverse interpersonal contacts, including working with medical professionals, claimants and insurance personnel to determine liability and calculate cost. • Utilized Colossus software to evaluate cost of medical expenses. Show less