Business Analyst

• Jul 2022 - Present

Consulting Business Analyst (Contract)

• May 2022 - Jul 2022

Business Analyst

• Jan 2020 - Apr 2022

Ongoing Customer Due Diligence AI Project. Introducing the use of cognitive services for facial recognition in existing client documents using Agile SDLC. Responsibilities;Planning sessions with product owner and potential vendors. Stakeholder elicitation interviews/workshops for functional requirements for business case. Daily scrums, sprint planning and sprint review sessions. Stakeholder collaboration for user story refinement. Using SQL queries to assist testers in confirming the acceptance criteria. CRS FATCA Remediation Project - Rabobank New Zealand Building a new user interface in PEGA for the CRS FATCA team to process the clients that were due for remediation using Agile SDLC. Responsibilities; Daily scrums, sprint planning and sprint review sessions. 3 Amigo sessions with developers for estimations and story refinements. Created and maintained product backlog items in JIRA, Azure DevOps and Confluence. Testing with SQL queries. Transaction Monitoring Data Processing Project – Client Integrity Unit Rabobank New Zealand. Business analyst work with the continuous improvement squad to obtain my Lean Six Sigma White Belt certification and identify and implement a process improvement within the Transaction Monitoring team. Responsibilities; Stakeholder elicitation sessions to identify pain points. Current State Process Mapping. Root cause analysis. Advanced excel techniques and VBA to manipulate data and automate calculations.Robotics Team Data Mining Project – Rabobank Australia. Robotics team were conducting a data mining project for all clients in order to have to have a ‘Golden Record’ for each client stored centrally. Responsibilities; Created and maintained business case document with two colleagues. Created current state process map using Visio. Provided end-user training and presentations to management.

KYC Analyst

• Jun 2019 - Jan 2020

Managed complex continuous improvement projects. Performed GAP analysis of clients.Worked as a subject matter expert for ongoing projects.Accumulate client reports to identify suspicious activity.

Financial Reporting Associate

• Sep 2018 - May 2019

Assist external stakeholders and clients in supporting their needs in a timely manner. Conducted detailed market analysis for management.Assisted in the development of monthly and quarterly financial updates for Financial Management. Assist external stakeholders and clients in supporting their needs in a timely manner. Conducted detailed market analysis for management.Assisted in the development of monthly and quarterly financial updates for Financial Management.