Dean Black
Senior Facilities Manager at Vera Whole Health- Claim this Profile
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Bio
Credentials
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PMP (Project Management Professional)
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Experience
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Vera Whole Health
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Senior Facilities Manager
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Sep 2017 - Present
Supervise a growing departmental staff overseeing 30+ locations nationwide Facilitated implementation of a departmental ticketing system and all related training documents Collaborate with location managers to effectively maintain existing properties while assessing building and system needs – performing quarterly check-ins via phone or site visits where appropriate Established an organizational culture that emphasizes service to customers, including staff, visitors, vendors and contractors Maintained and improved system processes to manage facilities and supply chain requests effectively Oversees creation of policies regarding facilities maintenance, remodels, upgrades and participation in planning and execution Researches and evaluates existing vendors, maintaining approved network of vendors in all cities where Vera has clinics and administrative offices Assess, manage and implement all company wide security systems and policies (card/door readers, video surveillance and key access) Responsible for creation, maintenance and dissemination of all facilities policies and procedures Identifies, negotiates and implements all vendor contracts Implements on-site employee security badge access and key tracking processes Set-up and ongoing maintenance of on-site parking and invoice approval at all Vera locations Responsible for all administrative office relocation, re-organization or preparation for new staff Collaborates with multiple departments in the development and implementation of an ergonomics program Partner with Compliance for annual audits and organize any required facilities remediation Tracks construction time-lines, attends organization, architectural and construction meetings and oversees punch walks for newly constructed clinic locations Establishes regional vendors and adds accounts for existing vendors for all new locations Oversees office relocations (personnel, equipment, etc.) and site build out Show less
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Zulily
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United States
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Retail
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700 & Above Employee
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Project Manager II
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Nov 2016 - Sep 2017
Assists in managing overall platform road-map in order to validate priorities and timing expectations with Vendor Operations management team. Identifies risks in project schedules and proactively plans/coordinates contingencies. Serves as liaison for Vendor Operations, supporting development of requirements and features for internal technologies. Partners with Tech for product deployments, validation and implementation. Devises initial sustaining support plans as projects move into production. Evaluates available resources and delegates basic departmental tasks accordingly. Routinely reviews and updates priority levels and statuses of projects. Submits tech tickets when necessary, tracking critical issues to closure and manages project documentation. Improves efficiency, accuracy, and precision of internal systems and processes in addition to documenting them. Investigates scope, resources, requirements, and feasibility of new initiatives, systems, or processes, using the information to define projects. Assists with, and completes the process of researching key questions: considering resources, defining variables and metrics of success, performing tests, and critically evaluating results. Reports on conclusions, successes, and lessons learned at project completion through user acceptance testing. Show less
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Austin Energy
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United States
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Utilities
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700 & Above Employee
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IT Project Analyst
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Apr 2016 - Oct 2016
Develops and maintains databases to support data analysis and research findings for PMO integrated service business projects. Facilitate the processing of time sensitive requests such as payroll, invoicing, technology procurement and accounts payable based needs. Conducts research, analyzes trends, determines accuracy and relevancy of data/information, and evaluate new business alternatives. Provide project support for technology, network security and mobility workgroups. Provide assistance in managing the scope during the course of projects and collaboratively adjust prioritization's where necessary to insure continuous efficient management processes. Maintain executive calendars, budgets and travel itineraries. Conduct accurate and useful project status updates using Sharepoint system. Facilitates updates to Oracle and IBM Portal online project status pages. Provides accurate and complete answers to general use and project queries in a timely manner. Develops reports, conversions and interfaces for SQL server database and IT service management reporting. Integrates new concepts into professional practices in a clear manner that is understandable to the cities technology team, employees and other departments while maintaining continuous project workflow. Show less
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Starbucks
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United States
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Retail
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700 & Above Employee
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IT Project Analyst / Systems Integrated Specialist
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Jul 2011 - Apr 2016
Provided system development lifecycle support (SDLC) for critical applications in the areas of IT asset management, hardware/software, data quality and accuracy in financial reporting. Collaborate with Starbucks global technology & point of sale teams to prioritize project milestones, installations and vendor invoicing for accounting/reconciliation departments. Manage and review all travel requirements and expenses within pre-established project budgets. Integrating new concepts and practices to the global technology team, employees and other departments to maintain concise project goals. Process monthly expense reports and invoices while forecasting assigned budget and incorporating risk management. Manage and update PC and peripherals requests from in-house point of sale teams through web-basedordering system. Drive design, solution and implementation discussions that result in improved practices, processes and service improvement through project forecasting and workflow management. Developed reports, conversions, and interfaces for SQL server database and IT service management reporting. Maintain working relationship with vendors for contract fulfillment, changes to project scope, and asset requirements using Salesforce CRM software system. Coordinated with IT Management team on procurement of equipment for refresh efforts Communicate changes and adjustments to various departments to implement solutions so they're understood and team is kept up to date on current task. Oversee continuous project health and notify management of any changes as they arise. Executes project management deliverables within budget and as per approved project plan. Implementation of new companywide processes. Show less
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Sulzer Pumps, Inc.
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Portland, Oregon Area
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Project Coordinator
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Sep 2007 - Jul 2011
Directed contracts and support teams while maintaining project knowledge for all assigned Tier 1 level projects. Proof read vendor contracts and negotiated revisions while maintaining timely customer correspondence and revisions. Processed monthly expense reports, maintained budget tracking and performed weekly revisions to production schedules. Consulted with vendor contacts daily to ensure projects possessed up to date content and responded to job-related inquiries. Coordinated with engineering and design teams using SAP software to oversee design, production scheduling, and implementation of projects. Maintained constant communication with sales personnel to identify project requirements within purchase orders and ensure highest levels of customer satisfaction. Assisted in implementation of Lean & Six Sigma production methodology to control costs and inventory, resulting in a 20% improvement in efficiency. Show less
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