Experience

Conterra Networks

• United States
• Telecommunications
• 200 - 300 Employee

• Field Engineer

  • Mar 2023 - Present



Hawk Institute for Space Sciences, LLC (HISS)

• United States
• Aviation & Aerospace
• 1 - 100 Employee

• Field Network Support Engineer

  • Jan 2017 - Present

  Avaya Network Switch Refresh (VLANs , VoIP and MLT) Avaya Network Switch Refresh (VLANs , VoIP and MLT)



Anistar Technologies

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Information Technology Telecommunications

  • Jun 2019 - Nov 2019

  Upgraded H&R block offices from legacy Voice Circuits to VoIP. Added 4G wireless Backup. for existing DSL and Cable WAN circuits (Auto fail over recovery) Installation and testing of ATA’s, Cradle points, Network and Telecom Wiring/Termination Upgraded H&R block offices from legacy Voice Circuits to VoIP. Added 4G wireless Backup. for existing DSL and Cable WAN circuits (Auto fail over recovery) Installation and testing of ATA’s, Cradle points, Network and Telecom Wiring/Termination



HCL America

• Cary, NC

• Support Engineer

  • Nov 2015 - Jan 2017

  Verizon and Sprint US Cellar/Wireless Network Support (Alcatel-Lucent\Nokia) Voice and Data remote Technical support (5ESS, EVDO, MMC, OMC-RAN, 9290 Cell) Works directly with Verizon Field Techs thru NOC Works with tier 3 and off shore support Service request management and escalation. Verizon and Sprint US Cellar/Wireless Network Support (Alcatel-Lucent\Nokia) Voice and Data remote Technical support (5ESS, EVDO, MMC, OMC-RAN, 9290 Cell) Works directly with Verizon Field Techs thru NOC Works with tier 3 and off shore support Service request management and escalation.



Time Warner Cable Contractor

• Wilson, NC

• Home Entertainment, Network and Telephony Installations

  • May 2015 - Oct 2015

  High Speed Data Internet, Telephony and CATV installation TCP/IP and DOCSIS service and support Residential Wireless installation and support High Speed Data Internet, Telephony and CATV installation TCP/IP and DOCSIS service and support Residential Wireless installation and support



Harris Corporation

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Network, Telecomunications and IT Specialist

  • Nov 2011 - Mar 2015

  FAA Telecommunication’s infrastructure support. Installation, Setup and troubleshoot WAN/Telco Circuits. Test and Verify DS0, DS1 DS3’s, Analog and Multiplexed Circuits. Proficient use of Telco Test Equipment, JDSU, Halcyon, Parascope and Parascope lite. Install and troubleshoot Cisco routers, switches, Wireless Routers, terminal servers, DNX1u, and Multiplexers. Built and installed POP/WAN sites. TSA IT support. Install and trouble shoot Dell Laptop, PC’s, Servers, LAN’s, Wireless Networks, Cisco Switch’s, Network Printers and KRONOS Clocks. Show less



Momentive Performance Materials, Formerly known as GE Silcones

• Waterford, NY

• NETWORK AND TELECOMMUNICATION ADMINISTRATOR

  • Jun 2007 - Nov 2011

  Responsible for converting company’s phone system from Seimens hicom 300E/Octel voice mail to Cisco 6.12 VoIP and Cisco Unity Connection voice mail v7 Remote service and support for Avaya, PBX, VM and Call Center Platforms (ASA 5.2) Global VoIP Implementation and support – Avaya(H.323) and Cisco (SCCP) Maintained over 1000 telephony devices and over 200 network devices. Designed, coordinated and managed new headquarter infrastructure. Supported 60 WAPS and LWAPS between sites. Maintained legacy server environments until upgraded technology implemented. Show less