Experience

HRN Tractors

• United Kingdom
• Machinery Manufacturing
• 1 - 100 Employee

• Depot Manager

  • Apr 2022 - Present

  KEY ACHIEVEMENTS· Successfully led all depot operations for a busy agricultural dealership and met KPI targets set by senior leaders· Reduce work backlogs, enhanced depot standards and streamlined operations· Improved relationships with manufacturers and recently took over the Kubota franchise· Spearheaded depot functions encompassing plant, agriculture and ground care· Organised daily team activities and collaborated with wider departments to mitigate high impact issues· Negotiated favourable terms and conditions with clients, estimated costs for repairs and produced service quotations· Monitored and improved depot efficiency’s · Ensured adherence with safety and branding policies and remained vigilant for health and safety risks· Completed first aid and fire marshall training, validated equipment for damages and chaired one to one team forums· Organised the repair of company vehicles within the depot and managed special and high-value tools Show less

• Service Manager

  • Aug 2020 - Apr 2022

  KEY ACHIEVEMENTS· Successfully led service operations for a busy agricultural dealership and met KPI targets set by senior leaders· Operated in a period of ongoing franchise changes and enabled an underperforming department to be successful· Reduce work backlogs, enhanced service standards and delivered the largest amount of mandatory campaigns· Improved relationships with manufacturers and recently took over the Kubota franchise· Spearheaded service functions encompassing plant, agriculture and ground care· Organised daily team activities and collaborated with wider departments to mitigate high impact issues· Negotiated favourable terms and conditions with clients, estimated costs for repairs and produced service quotations· Facilitated the sales of new machines, carried out maintenance contracts and invoiced workshop jobs· Monitored workshop efficiency, pitched maintenance offerings to clients and led winter maintenance initiatives· Acquired the highest paid retail workshop within the group and contributed to key revenue increases· Ensured adherence with safety and branding policies and remained vigilant for health and safety risks· Completed first aid training, validated equipment for damages and chaired one to one team forums· Organised the repair of company vehicles within the depot and managed special and high-value tools Show less



NESS PLANT LIMITED

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Field Service Engineer

  • 2019 - 2020

  KEY ACHIEVEMENTS · Responsible for all aspects of servicing, onsite repairs and heavy plant construction equipment throughout Scotland · Coordinated headgaskets and gearbox rebuilds and conducted hydraulic system overhauls with due-diligence · Completed repairs within set deadlines, whilst ensuring adherence with health and safety regulations · Spearheaded risk assessments, mentored apprentices and assisted other deports with operational priorities KEY ACHIEVEMENTS · Responsible for all aspects of servicing, onsite repairs and heavy plant construction equipment throughout Scotland · Coordinated headgaskets and gearbox rebuilds and conducted hydraulic system overhauls with due-diligence · Completed repairs within set deadlines, whilst ensuring adherence with health and safety regulations · Spearheaded risk assessments, mentored apprentices and assisted other deports with operational priorities



THE DOUBLE A TRADING COMPANY LIMITED

• Workshop Foreman

  • 2017 - 2019

  KEY ACHIEVEMENTS· Promoted to workshop foreman and managed the day to day running of the entire department· Kept track of quality, quantity, stock levels, costs and efficiency and met KPI targets set by senior leaders· Planned and scheduled staff workloads and helped the business deliver strategic operational objectives· Responsible for team leadership, performance reviews and operational productivity

• Field Service Engineer

  • 2016 - 2017

  KEY ACHIEVEMENTS· Conducted service repairs for both horticultural and agricultural machinery· Ensured equipment was available for inspection and completed preventative maintenance· Followed preventative maintenance programmes, maintained functional conditions and verified serviceability· Managed an entire inventory system, recorded equipment repairs and supplies and followed operating instructions



MELDRUMS LIMITED

• United Kingdom
• Truck Transportation

• Mechanic

  • 2016 - 2016

  KEY ACHIEVEMENTS · Led service and repairs for ground care machinery entailing tractors, pedestrian lawn mowers and cylinder mowers · Fully accountable for servicing and repairing wear and tear damages and completed key equipment adjustments · Triaged and identified root causes for breakdowns using detailed manuals, worksheets and technical drawings · Repaired and replaced damaged parts and reassembled and tested high-value machines KEY ACHIEVEMENTS · Led service and repairs for ground care machinery entailing tractors, pedestrian lawn mowers and cylinder mowers · Fully accountable for servicing and repairing wear and tear damages and completed key equipment adjustments · Triaged and identified root causes for breakdowns using detailed manuals, worksheets and technical drawings · Repaired and replaced damaged parts and reassembled and tested high-value machines



Heil Farid UK Limited

• United Kingdom

• Mechanical fitter/fabricator

  • 2015 - 2016

  KEY ACHIEVEMENTS · Worked as a key member of the chassis preparation team and prepared HGVs and subframes for equipment collections · Prepared subframes whilst ensuring adherence with sophisticated technical drawings and specifications · Responsible for cutting chassis to appropriate sizes, relocating battery boxes and installing hydraulic pipes · Identified PTO needs and fitted complex pumps to gearboxes KEY ACHIEVEMENTS · Worked as a key member of the chassis preparation team and prepared HGVs and subframes for equipment collections · Prepared subframes whilst ensuring adherence with sophisticated technical drawings and specifications · Responsible for cutting chassis to appropriate sizes, relocating battery boxes and installing hydraulic pipes · Identified PTO needs and fitted complex pumps to gearboxes



Gammies Groundcare

• United Kingdom
• Machinery Manufacturing
• 1 - 100 Employee

• Apprentice Technician

  • 2011 - 2015

  KEY ACHIEVEMENTS · Completed training in all aspects of servicing and repairs for various brands and equipment · Served as an expert for Honda and Kubota ATV’s, agricultural, ground care and construction equipment · Conducted on-site servicing and repairs of hydraulic systems, welding and estimates for technical tasks · Concluded warranty repairs within set deadlines and maintained exceptional service standards KEY ACHIEVEMENTS · Completed training in all aspects of servicing and repairs for various brands and equipment · Served as an expert for Honda and Kubota ATV’s, agricultural, ground care and construction equipment · Conducted on-site servicing and repairs of hydraulic systems, welding and estimates for technical tasks · Concluded warranty repairs within set deadlines and maintained exceptional service standards