Experience

AgVantage Software
• Mobile Computing Software Products
• 1 - 100 Employee
• Senior Services Manager

  • Feb 2019 - Present


R.D. Shaffer Trucking

• United States

• Operations Manager

  • Feb 2018 - Dec 2018

  Manages general activities of R.D. Shaffer operations. Develops and implements company policies and procedures across trucking and construction activities necessary for more simplified processes. Evaluates current systems and implements improvements when a suitable ROI is achievable. Prepares reports and audits to monitor and improve operations effectiveness. Coordinates communication between different main office and business functions. Manages corporate office, dispatcher and planning staff as well as drivers and maintenance personnel. Ensures that project and operation goals are achieved on time and within approved budget.



Ursa Farmers Coop

• United States
• Farming
• 1 - 100 Employee

• Business Analyst/IT

  • Jan 2017 - Feb 2018

  Identify the organization’s business needs, standardize procedures and workflows across all departments and activities including feed production, raw material/medication sourcing and (re)distribution, seed purchasing and redistribution, trucking and logistics, sales reporting and accounting systems, etc. Work with the General Manager to develop an organizational chart, planning for future positions and growth to drive change within the organization Incorporate technology/software and tools to help improve processes, create efficiencies, educate/train staff and support new business opportunities. Recommend and implement solutions to help the organization achieve its goals.



Ursa Farmers Cooperative

• Inventory Manager (Inventory, Pricing System, A/P, CRM, & IT Management)

  • Nov 2010 - Dec 2016

  Inventory: Maintains control of all inventory items purchased and produced across nine locations. Ensures compliance with established internal control procedures. Ensures adequate inventory of materials and products in accordance with inventory cycles and organizational philosophy. Conducts daily inventory analysis to solve inventory problems. Develops and implements inventory control procedures. Coordinates and manages daily physical cycle counts. Pricing: Updates retail pricing and analyzes historical cost accounting data in order to provide more accurate cost suggestions to management. Communicates pricing information to location managers. Responsible for pricing of goods and services for feed, seed and trucking areas in order to stay competitive in the market. Accounts payable: Responsible for compiling amounts owed to vendors and suppliers. Maintains all payment transaction records. Review applicable accounting reports and accounts payable GL to ensure accuracy. Customer Relationship Management (CRM): Manages CRM system integration; multiple internal database/systems transition to Salesforce.com. Ensures all functions of CRM system effectively work with all other applications and operating systems. Monitors end-user usage of systems and adjusts to maximize effectiveness for business process efficiency. Information Technology: Ensures proper functioning of technology and oversees necessary upgrades. Manages new hardware/system install projects, i.e. software packages, VoIP, integrated grain receiving scale installs, etc. Helps location management utilize technology/ systems to improve efficiency. Ensures computer hard/software meet organizational needs.



Craig Industries

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Regional Sales Manager, U.S. Cooler

  • Mar 2010 - Nov 2010

  Proactively called on prospects and customers to provide coolers and add-on cooler products with a high level of service. Answered incoming customer quote requests and inquiries, worked with engineering and production departments to provide requested product specs/information, and coordinated with sales support staff to meet 24-hour quote request guarantee Proactively called on prospects and customers to provide coolers and add-on cooler products with a high level of service. Answered incoming customer quote requests and inquiries, worked with engineering and production departments to provide requested product specs/information, and coordinated with sales support staff to meet 24-hour quote request guarantee



Applebee's

• United States
• 1 - 100 Employee

• General Manager, previously Kitchen Manager

  • 2005 - Mar 2010

  Responsible for overseeing all store operations, supervision of the restaurant service staff. Managed workforce selection, team building hiring, training, and development programs. Accountable for store P & L and budget planning, goods inventory, cost, and control. Executed store marketing plan, built cross-promotional events with neighboring businesses and community organizations. Finished 4% up over previous year’s sales. Finished 100% of budgeted controllable income, previous year finished 105% of budget.