Debora Ferreira

Logistics Analyst at Wolthers & Associates
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR
Languages
  • Portuguese Native or bilingual proficiency
  • English Native or bilingual proficiency
  • German Limited working proficiency
  • Spanish Limited working proficiency
  • French Elementary proficiency

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Credentials

  • International Relations Bachelor
    fundação lusíada
    Dec, 2012
    - Oct, 2024

Experience

  • Wolthers & Associates
    • Brazil
    • Wholesale Import and Export
    • 1 - 100 Employee
    • Logistics Analyst
      • Dec 2021 - Present

      • Responsible for the coordination E2E of coffee shipment between the seller (coffee farm) and the buyer abroad• Double-checking documents sent from the seller to the buyer• Fast-paced environment to attend with tight deadlines from the shipping lines• Customer service, answering any doubts and offering solutions• Managing different platforms from the suppliers besides our own system • Requesting bookings with NVOCC for key accounts • Responsible for the coordination E2E of coffee shipment between the seller (coffee farm) and the buyer abroad• Double-checking documents sent from the seller to the buyer• Fast-paced environment to attend with tight deadlines from the shipping lines• Customer service, answering any doubts and offering solutions• Managing different platforms from the suppliers besides our own system • Requesting bookings with NVOCC for key accounts

  • Bosch
    • Germany
    • Think Tanks
    • 1 - 100 Employee
    • Purchasing of Logistics Services
      • Mar 2020 - Aug 2020

      • Support on strategies, targets and operations for purchasing of packaging• Strategic projects in cross-functional teams for common achievement• quality control, managing KPI report• Data analysis to improve suppliers’ services and contract processes• Risk management evaluation• Prepare management reviews and supplier meetingsKey-words: Datenanalyse, Angebotsanfragen, Lieferanten, Follow-up, Datenbank, CSR, Qualitätsvereinbarungen, SAP, MDM • Support on strategies, targets and operations for purchasing of packaging• Strategic projects in cross-functional teams for common achievement• quality control, managing KPI report• Data analysis to improve suppliers’ services and contract processes• Risk management evaluation• Prepare management reviews and supplier meetingsKey-words: Datenanalyse, Angebotsanfragen, Lieferanten, Follow-up, Datenbank, CSR, Qualitätsvereinbarungen, SAP, MDM

  • Safmarine
    • Maritime
    • 300 - 400 Employee
    • Sales Specialist (Import)and Customer Service
      • Jul 2014 - Oct 2015

      • Develop and prospect national and international sales• Customer service in scope commercial and operational• Analysis and support of export cargo operations, specialized in imports from Asia and Europe• Responsible for identifying new customer opportunities (through Sales Force) and developing existing customer relationships to deliver volume and yields targets• Cold-call prospects that are generated by external sources of lead• understanding of markets, trades, customers and competitor's behaviour• Use of applications of different systems and tools, like CRM and Sales Force to enhance the job performance.• Responsible for an end to end shipment lifecycle by working closely with the customer, internal teams and external partners in Brazil and abroadKeywords: customer service, sales specialist, import, export, shipping, cargo, sales force, CRM, cross-units, Brazil, Asia

  • Greville Containers do Brasil
    • Sales Support & Customer Service
      • Apr 2013 - Jul 2014

      • Hunt leads and follow up opportunities for new customers, lost or inactive accounts as well as regular accounts• Fully responsible for customer satisfaction and experience • sending quotation, follow-up leads, and negotiation of prices• Specialist in sales, leasing and rent of marine containers, reefers and housing modules• Shipping logistics coordination throughout Brazil to reposition container units to manage the stockKeywords: sales personnel, customer service, logistics, containers, shipping

  • Columbus Logística Internacional
    • Brazil
    • Freight and Package Transportation
    • Inside Sales & Customer Service
      • Feb 2011 - Apr 2011

      (Start-Up)• Responsible for providing a commercial and operational service for the customers as well as an optimal logistics solutions• Cold-call prospects new customers, and developing the customers’ portfolio• Responsible for pricing, quotation and freight forwarding for maritime, air and road transport• Working with a large network of partners in Brazil and abroadKeywords: logistics, freight forwarding, commercial, operational, customer service, sales support (Start-Up)• Responsible for providing a commercial and operational service for the customers as well as an optimal logistics solutions• Cold-call prospects new customers, and developing the customers’ portfolio• Responsible for pricing, quotation and freight forwarding for maritime, air and road transport• Working with a large network of partners in Brazil and abroadKeywords: logistics, freight forwarding, commercial, operational, customer service, sales support

Education

  • Hochschule Wismar
    Master of Arts - MA, International Management
    2018 - 2020
  • UNILUS - Centro Universitário Lusíada
    Bachelor of Arts - BA, International Relations and Affairs
    2009 - 2012
  • Universidade Santa Cecília
    High School
    2006 - 2008
  • Universidade Santa Cecília
    Secondary School
    2002 - 2005
  • Hochschule Wismar
    Master of Arts - MA, International Management
    2018 -

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