Experience

The Source+ Holding

• United States
• Retail
• 1 - 100 Employee

• Security Specialist

  • Mar 2023 - Present

• Receptionist/Security

  • Jul 2022 - Mar 2023



Meow Wolf

• United States
• Entertainment Providers
• 500 - 600 Employee

• Box Office Assistant Manager

  • Dec 2021 - Jul 2022



Green Thumb Industries (GTI)

• United States
• Alternative Medicine
• 700 & Above Employee

• Guest Consultant

  • Oct 2020 - Nov 2021

  Delivering exquisite Guest Service while consulting your cannabis recreational and/or medical needs Delivering exquisite Guest Service while consulting your cannabis recreational and/or medical needs



MGM Grand Hotel & Casino Las Vegas

• United States
• Hospitality
• 700 & Above Employee

• Ticketing Manager

  • Jun 2017 - May 2019

  Oversees Employee scheduling assignment to ensure sufficient coverage in relation to projected volume demands, maximizing proficiency and minimizing payroll expenses. Controls Labor costs through forecasting of ticketing volume, on sale dates and event dates. Maintains a high level of communication with all hotel operational departments to effectively resolve situations impacting guest service or malfunctions of department equipment. Liaison between MGM Resorts International and… Show more Oversees Employee scheduling assignment to ensure sufficient coverage in relation to projected volume demands, maximizing proficiency and minimizing payroll expenses. Controls Labor costs through forecasting of ticketing volume, on sale dates and event dates. Maintains a high level of communication with all hotel operational departments to effectively resolve situations impacting guest service or malfunctions of department equipment. Liaison between MGM Resorts International and Ticketmaster, Sister Properties, Promoters, Executives, etc. Monitor existing standard operating procedures and develop new innovative strategies to ensure maximum efficiency. Oversee Ticketing accounting and cash handling procedures. Coordinates event creation, inventory, and ticket allotments to outside companies, Casino Marketing, Executives and Promoters for all. Manages and maximizes ticket inventory for all shows/events. Supervises venue reconciliation and prepares daily reports for Promoters and Management. Coordinates and manages staff and supervisors and facilitates with solutions to issues. Completes any special projects requested by Director, promoters, etc. Performs all other job related duties as requested.

• Ticket Office Supervisor

  • Oct 2014 - Jun 2017



Aria @City Center

• Ticket office head cashier

  • Dec 2009 - Oct 2014

  Assist with guest show reservations, answering multiple phone calls. Assisting management team with everyday task. Supervising front of counter with show tickets and/or problems with reservations. Making VIP reservations, running reports for management. Assist with guest show reservations, answering multiple phone calls. Assisting management team with everyday task. Supervising front of counter with show tickets and/or problems with reservations. Making VIP reservations, running reports for management.



Target

• United States
• Retail
• 700 & Above Employee

• Jewelry specialist

  • Oct 2006 - Jan 2008

  Inventory of department merchandise, advertise merchandise, assisted guest with full detailed information. Cash handling, provided the best customer service as well as great sportsmanship with fellow team members. Inventory of department merchandise, advertise merchandise, assisted guest with full detailed information. Cash handling, provided the best customer service as well as great sportsmanship with fellow team members.



Planet Hollywood

• Restaurants
• 300 - 400 Employee

• Elemis spa

  • Jan 2005 - Jul 2005

  Booked spa treatments, answered phone calls, retail of spa products, inform guest of spa services in full detail. Booked spa treatments, answered phone calls, retail of spa products, inform guest of spa services in full detail.