Quality Manager

• Aug 2020 - Present

Quality Manager

• Jun 2017 - Aug 2020

- Ensuring the laboratory quality management system, activities, documentation, and equipment maintain compliance with the ISO/IEC 17025:2017 standard.- Ensuring all laboratory activities are performed accurately, timely, and safely.- Ensuring that all personnel are trained adequately to conduct the required testing.- Resolving customer complaints.- Serve as issuing authority for documents.- Writing, implementing, and managing all quality procedures and documents.- Overseeing quality control and quality assurance activities.- Tracking metrics to demonstrate quality achievement.- Lead Auditor in internal audits of the laboratory’s quality management system.- Contributing to laboratory expansion planning and business development.___________________________________________________________Developed our organization's risk management system. Show less

Laboratory Technician

• Jun 2014 - May 2017

- Assisting with the fieldwork and analytical requirements for coastal water quality monitoring for Environment and Climate Change Canada.- Conducting fecal coliform analysis of seawater using SMEWW 9221E.- Conducting total coliform and E. coli testing of drinking water using SMEWW 9223.- Performing general laboratory duties, including: the production of microbial media, quality control procedures, equipment maintenance/calibrations, routine disinfection and sterilization, ordering/receiving supplies, and logbook/record upkeep.- Lead Auditor in internal audits of the laboratory’s quality management system.- Collaborating with subcontractors, including all aspects of consultation, sample collection, shipping, and report reception.- Assisting with ECW non-for-profit projects as required.___________________________________________________________Developed new employee training program.Composed the following Standard Operating Procedures:- “The Enzyme Substrate Method for the Enumeration of Heterotrophic Bacteria Drinking Water using IDEXX SimPate”.- “Creating a Greenhouse Gas Inventory”. Show less

Food Processing

• Jul 2006 - Aug 2013

- Regular shift work, 6 days/week, 60 - 80 hours/week. - General labour, including the shucking, cleaning, sorting and packing of cooked lobster, lifting and maneuvering packed frozen product, cleaning and sanitation of work area. - Working in accordance with safety and quality control procedures. - Entrusted with ensuring that the final product was of the utmost standard. - Regular shift work, 6 days/week, 60 - 80 hours/week. - General labour, including the shucking, cleaning, sorting and packing of cooked lobster, lifting and maneuvering packed frozen product, cleaning and sanitation of work area. - Working in accordance with safety and quality control procedures. - Entrusted with ensuring that the final product was of the utmost standard.

Tourist Information Centre Operator

• Jun 2012 - Aug 2012

Solely responsible for: tending the front desk; greeting visitors; outdoor maintenance; cleaning the work area; contacting local businesses for information; providing information on lodging, activities, and travel instructions. Built strong abilities to work independently, and collaborate with the community to allocate resources. Solely responsible for: tending the front desk; greeting visitors; outdoor maintenance; cleaning the work area; contacting local businesses for information; providing information on lodging, activities, and travel instructions. Built strong abilities to work independently, and collaborate with the community to allocate resources.

Assistant Manager

• May 2010 - Aug 2010

General maintenance of outdoor property (lawn care, gardening, painting), preparation and serving of meals, booking reservations, preparing rooms for guests, offering information about attractions on Deer Island. Learned how to work independently, manage daily operations, and an appreciation of differing perspectives from people with varying backgrounds. General maintenance of outdoor property (lawn care, gardening, painting), preparation and serving of meals, booking reservations, preparing rooms for guests, offering information about attractions on Deer Island. Learned how to work independently, manage daily operations, and an appreciation of differing perspectives from people with varying backgrounds.