Dayna Kotzian

Financial Service Intake at AIS Healthcare
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas, Texas, United States, US

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Experience

    • United States
    • Pharmaceutical Manufacturing
    • 100 - 200 Employee
    • Financial Service Intake
      • Mar 2022 - Present

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Benefit Verification Specialist
      • May 2019 - Mar 2022

      • Collected and reviewed all patient insurance benefit information, to the degree authorized by the SOP of the program. • Determined primary and secondary payers Followed all HIPAA requirements. • Provided exceptional customer service to external and internal customers, resolving any customer requests in a timely and accurate manner. • Responsible for verifying insurance coverage for new patients and re-verifying for existing patients. • Verified Insurance benefits for the drugs Prolia and EVENITY. • Assisted in training of new employees and special projects as required Accomplishments Maintained above 90% quality rating. • Accomplished Maintained production and overall work exceeding or fully meeting goals. • Triages cases with missing information to appropriate program associate. • Performs related duties and special projects as assigned. • Proficient with Microsoft Outlook, Word, OneNote, Excel. • Proficient Windows-based experience including fundamentals of data entry/typing. • Strong interpersonal skills and professionalism. • Independent problem solver and ability to make, good decisions. • Strong attention to detail. • Attention to detail, flexibility, and the ability to adapt to changing work situations. • Lead Benefit Verification training for a group for our Annual Recertification. Responsible for teaching the program along with Manager duty to team. • Trained on our Program drug Prolia • Approved time sheets • Attendance • Ran reports and reported to team and management • Fax reviewed and approved to send Summary of Benefits out to provider. Show less

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Commission Sales Associate
      • Nov 2017 - Nov 2019

      schedule moves, take calls schedule moves, take calls

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