Dayna Kotzian
Financial Service Intake at AIS Healthcare- Claim this Profile
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Bio
Experience
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AIS Healthcare
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United States
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Pharmaceutical Manufacturing
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100 - 200 Employee
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Financial Service Intake
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Mar 2022 - Present
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AmerisourceBergen
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United States
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Hospitals and Health Care
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700 & Above Employee
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Benefit Verification Specialist
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May 2019 - Mar 2022
• Collected and reviewed all patient insurance benefit information, to the degree authorized by the SOP of the program. • Determined primary and secondary payers Followed all HIPAA requirements. • Provided exceptional customer service to external and internal customers, resolving any customer requests in a timely and accurate manner. • Responsible for verifying insurance coverage for new patients and re-verifying for existing patients. • Verified Insurance benefits for the drugs Prolia and EVENITY. • Assisted in training of new employees and special projects as required Accomplishments Maintained above 90% quality rating. • Accomplished Maintained production and overall work exceeding or fully meeting goals. • Triages cases with missing information to appropriate program associate. • Performs related duties and special projects as assigned. • Proficient with Microsoft Outlook, Word, OneNote, Excel. • Proficient Windows-based experience including fundamentals of data entry/typing. • Strong interpersonal skills and professionalism. • Independent problem solver and ability to make, good decisions. • Strong attention to detail. • Attention to detail, flexibility, and the ability to adapt to changing work situations. • Lead Benefit Verification training for a group for our Annual Recertification. Responsible for teaching the program along with Manager duty to team. • Trained on our Program drug Prolia • Approved time sheets • Attendance • Ran reports and reported to team and management • Fax reviewed and approved to send Summary of Benefits out to provider. Show less
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First Step Moving
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United States
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Truck Transportation
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1 - 100 Employee
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Commission Sales Associate
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Nov 2017 - Nov 2019
schedule moves, take calls schedule moves, take calls
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