Experience

Cal Poly Interfraternity Council

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Vice President of Recruitment

  • Jan 2023 - Present



Flume Water

• United States
• Consumer Electronics
• 1 - 100 Employee

• Shift Lead & Wifi Technician

  • Jan 2022 - Present

  ● Overlook and manage a customer support team that excels at aiding and finding solutions for our customers.● Manage a phone support line to help troubleshoot and solve issues relating to IoT devices and specific router configurations.● Delegate tasks and break times throughout shifts while also ensuring customer success.

• Customer Support Intern

  • Oct 2021 - Jan 2022

  ● Assist and support customers in identifying problems pertaining to technical malfunctions, installation difficulties, and firmware issues.● Developed strong rapport with software and hardware engineers to best aid customer satisfaction.● Ensured that customers were satisfied with their solution and that no further action was needed.



Zeta Beta Tau Fraternity

• United States
• Education Administration Programs
• 100 - 200 Employee

• Public Relations Chair

  • Jul 2021 - Jul 2022

  ● Consistently created and posted content for a social media account with 1800+ followers. ● Researched and developed a marketing plan to ensure that our account reached the target demographic. ● Designed and edited photo and video, while also making custom merchandise for the fraternity. ● Consistently created and posted content for a social media account with 1800+ followers. ● Researched and developed a marketing plan to ensure that our account reached the target demographic. ● Designed and edited photo and video, while also making custom merchandise for the fraternity.



Rockwell Printing

• Carpinteria, California, United States

• Bindry Manager

  • Jul 2020 - Aug 2021



The Coffee Bean & Tea Leaf®

• Singapore
• Food and Beverage Services
• 700 & Above Employee

• Barista & Sales Associate

  • Jan 2018 - Apr 2020