Experience

Nikitha Build-Tech Private Limited

• India
• Construction
• 1 - 100 Employee

• Sr. Executive - Credit Control

  • Sep 2018 - Present



Kirloskar Ferrous

• India
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Assistant Collection Officer

  • Nov 2014 - Aug 2018

  Key Responsibilities collection calls and correspondence in a fast paced goal oriented collections department, Providing customer service regarding collection issues process customer refunds process and review account adjustments resolve client discrepancies and short payments Responsible for monitoring and maintaining assigned accounts Customer calls account adjustments small balance write off customer reconciliations and processing credit memos, Accountable for reducing delinquency for assigned accounts, Perform other assigned tasks and duties necessary to support the Accounts Receivable Department, Reconcilation with customers dealers & agents, research/problem solve customers inquiries recieved regarding accounts receivable issues, this includes eduacting the customers, dealrs & agents on missing or inaccurate information on transation register(monthly & quarterly). Interacting with customers, dealers & agents for rectificaion of entries after the reconcilation there is if any. Must communicate and follow up effectively with sales dept regarding customer accounts on a timely basis, Establish and maintain effective and cooperative working relationships with dealers and sales, Processing monthly credit memos and the appropriate reporting, High volume phone calls to assigned delinquent customers, Reconcile customer disputes as they pertain to payment of outstanding balances that are due, Show less