Experience

The Counter®

• United States
• Restaurants
• 100 - 200 Employee

• Restaurant Supervisor

  • Sep 2019 - Present

  • Generate daily and weekly reports. • Monitoring the restaurant cash flows and setting outstanding bills. • Communicate with guests and employees, listening to and understanding requests as well as providing clear direction to the staff. • Provide training for new staff members. • Resolving customers complaints in a professional manner. • Generate daily and weekly reports. • Monitoring the restaurant cash flows and setting outstanding bills. • Communicate with guests and employees, listening to and understanding requests as well as providing clear direction to the staff. • Provide training for new staff members. • Resolving customers complaints in a professional manner.



Timberland, a VF Company

• United States
• Retail
• 700 & Above Employee

• Supervisor

  • Jan 2019 - Sep 2019

  Role and duties: •Working closely with the team to achieve every day duties. Motivating staff to perform their best. •Organising workflow and ensuring that employees understand their duties or delegated tasks. •Monitoring employee productivity and providing constructive feedback and coaching on real-time •Receive and resolve customer complaints. •Sharing company updates, financial results and new objectives with team members. •Training new staff members. Role and duties: •Working closely with the team to achieve every day duties. Motivating staff to perform their best. •Organising workflow and ensuring that employees understand their duties or delegated tasks. •Monitoring employee productivity and providing constructive feedback and coaching on real-time •Receive and resolve customer complaints. •Sharing company updates, financial results and new objectives with team members. •Training new staff members.



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• United Kingdom
• Retail
• 700 & Above Employee

• Sales Consultant

  • Sep 2015 - Dec 2018

  Role and duties: •Handled all customer relations issues in a gracious manner and in accordance with company policies. •Used time efficiently when not serving customers, including remerchandising and cleaning. •Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. •Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner. •Provide training for all new staff, sale floor related. •Worked with the management team to implement the proper division of responsibilities. •Answered customer telephone calls promptly and in an appropriate manner. •Determined customer needs by asking relevant questions and listening actively to the responses. Show less