Experience

Keller Williams Realty The Chadwick Group

• Leasing Real Estate
• 1 - 100 Employee

• Real Estate Agent/Transaction Broker

  • Mar 2016 - Present

  • Perform comparative market analysis to estimate properties’ value • Act as a liaison in negotiations between buyers and sellers while provide guidance and assist in marketing/purchasing property for the right price under the best terms • Determine clients’ needs and financials abilities in order to propose solutions that suit them • Display and market real property to possible buyers • Prepare necessary paperwork (contracts, leases, deeds, closing statements etc) • Maintain and update listings of available properties • Cooperate with appraisers, escrow companies, lenders and home inspectors • Promote sales through advertisements, open houses and listing services • Remain knowledgeable about real estate markets and best practices Show less



Citi

• United States
• Financial Services
• 700 & Above Employee

• Bilingual Sec Processing Rep

  • Feb 2011 - Sep 2013

  • Identified, analyzed, and translated Corporate Actions events for seven Latin America Markets. • Used different platforms for Proxy creation and processing • Monitored and tracked new corporate action events set-up, updates and processing across multiple platforms. • Worked as Liaison with Depositories, Agents, Trustees, Issuers, CSO's and clients on Corporate Action items to ensure event notifications are clear and concise. • Performed analysis on process to identify improvements/system enhancements and established procedures effectively and within standards in the markets. • Reconciled, Organized and distributed all transactions relating to corporate actions, and ensure corporate actions are processed accordantly to meet service level standards • Researched and responded client inquiries, ensure responses are appropriate, complete and meet service level standards. • Established productive working relationships with internal business partners and team members to resolve complex issues. • Improved the data collection and inputs process in market by 75% • Worked along IT to create special databases and macros to improve productivity • Participated in system and process testing Show less



FIS

• United States
• Information Technology & Services
• 700 & Above Employee

• Sales Support Coordinator

  • Dec 2005 - Jan 2009

  • Boarded new Independent Sales Organizations (ISOs) by executing the contracts, offering the Market Partner Programs available, providing initial Product and Administrative training.• Worked as Business Analyst by developing a plan to implement a web side for ISOs.• Reviewed Profit & Lost statements to negotiate rates with Risk Management when competition is present for rate adjustment and worked with Risk Management to adjust high risk parameters to improve profitability.• Monitored Data feed, analyzed monthly Revenue of third Party ISOs to provide quality monthly Commission Reports, and forecasted weekly to upper management.• Worked as a main contact between Third Party Market Partner relationship and Fidelity.• Developed Sales strategies for ISOs.• Supported all Regional Sales Representative with their Credit Card sales for Nova Information Services. • Proofed and submitted Credit Card applications into Discover Financial Services and Nova Information Systems to obtain merchant approval. Show less

• Administrative Assistant

  • Mar 2005 - Dec 2005

  • Developed strategies to increase the productivity and accuracy of E-Banking Department to achieve the department objectives. • Managed multiple projects on the Checkfree system.• Gained the availability to communicate with customers, vendors, and team members.• Created a Marketing Campaign for various financial institutions to attract the Spanish Market.• Gathered billing information and established Financial Reports for upper management.• Performed some Administrative duties for upper Management Show less

• Advanced Report Consultant

  • Jan 2004 - Mar 2005

  • Responsible for maintaining/enhancing E-Report database and troubleshooting data contained in the Regional and National Report bundles.• Worked along with the IT Department to convert all Paper Reports to Electronic E-Report reducing the process by 70%.• Gained technical expertise by developing, implementing, and administrating E-Reports for the Account Champions, Account Managers and Regional Sales Representative. • Gathered information from Regional and National Sales Offices to create and maintain Sales Roster, Org Charts and monthly Report distribution.• Maintained marketing material inventory for Tradeshows, Regional and National Sales meetings.• Prepared and communicated the Itineraries of the Regional Vice Presidents to all offices. Show less

• Specialized Customer Solutions

  • Mar 2000 - Mar 2004

  • Solved various Financial Institutions’ requests regarding card security, card activation, cardholder’s activities and others account inquires.• Managed high-level escalations and customer call back resolutions to including transferred calls, emails, and faxed correspondence.• Completed documentation related to dispute according to Visa and Master card regulations.• Answered incoming telephone calls from VISA/MasterCard cardholders, financial institutions and merchants providing desired account information in an accurate and timely manner. • Documented customer call records and prepared forms for other departments to complete work requests Show less