Dayana Mashkova

Recruiting Manager at proMX AG
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Contact Information
us****@****om
(386) 825-5501
Location
Lisbon, Lisbon, Portugal, PT

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Experience

    • Germany
    • Software Development
    • 1 - 100 Employee
    • Recruiting Manager
      • Aug 2022 - Present

      Developing and executing recruitment strategies to meet the staffing needs of the organization. Collaborating with hiring managers to identify and define job requirements and qualifications. Sourcing and attracting qualified candidates through various channels, such as job boards, social media, and employee referrals. Screening resumes, conducting interviews, and evaluating candidate qualifications to identify the best fit for the position and organization. Managing the entire hiring process, from initial contact with candidates to onboarding new hires. Building and maintaining relationships with external recruiting agencies and vendors. Ensuring compliance with legal and ethical recruitment practices and company policies. Analyzing recruitment data and metrics to identify areas for improvement and enhance recruitment outcomes. Show less

    • Germany
    • Human Resources
    • 300 - 400 Employee
    • Vertriebsdisponent
      • Jan 2021 - Aug 2022

      Developing and implementing sales strategies to meet revenue targets and increase market share. Identifying new business opportunities and cultivating relationships with potential clients and partners. Managing and setting sales goals, targets, and quotas. Conducting sales performance reviews and providing feedback. Developing and implementing employee training programs to enhance sales skills and product knowledge. Ensuring compliance with legal and ethical sales practices and company policies. Managing the company's human resources functions, such as recruiting, onboarding, performance management, and employee relations. Taking part in developing and implementing HR policies and procedures that align with the company's goals and values. Managing employee compensation and benefits programs to attract and retain top talent. Ensuring compliance with employment laws and regulations. Show less

    • Germany
    • Executive Offices
    • 1 - 100 Employee
    • Technischer IT-Support
      • Oct 2017 - Jan 2021

      Answering phone calls, emails, and other communications from end-users to resolve IT issues. Creating and updating support tickets in the IT service management system. Conducting basic troubleshooting, such as resetting passwords and resolving network connectivity issues. Escalating more complex issues to 2nd level IT support or other IT teams as needed. Providing basic software and hardware support, such as installing and configuring applications and devices. Providing excellent customer service and ensuring a positive customer experience. Maintaining documentation of IT support activities and procedures. Providing advanced technical support to end-users, including resolving complex IT issues that could not be resolved at the 1st level. Investigating and diagnosing complex hardware and software issues. Providing technical expertise to support projects and system upgrades. Collaborating with other IT teams to resolve IT issues that require cross-functional expertise. Creating and maintaining technical documentation of IT systems and procedures. Providing training and support to 1st level IT support agents and other IT staff. Ensuring compliance with IT policies and procedures. Show less

Education

  • International Business School (IBS) - Bulgaria
    Master's degree, Business Psychology
    2023 - 2024
  • International Business School (IBS) - Bulgaria
    Bachelor's degree, Tourism
    2016 - 2020

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