Dayana Suzuki

Product Owner at Labsit
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Contact Information
us****@****om
(386) 825-5501
Location
Osasco, São Paulo, Brazil, BR
Languages
  • Português Native or bilingual proficiency
  • Inglês Native or bilingual proficiency
  • Espanhol Elementary proficiency

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Credentials

  • Microsoft Power BI para Data Science
    Data Science Academy
    Nov, 2019
    - Nov, 2024
  • Princípios básicos de Marketing Digital
    Google
    Jan, 2019
    - Nov, 2024
  • Salesforce
    Salesforce Trailhead
    Jun, 2018
    - Nov, 2024
  • Full Stack Web Development - Universidade de Ciência e Tecnologia de Hong Kong
    Coursera
    Sep, 2017
    - Nov, 2024
  • Server-side Development with NodeJS
    Coursera Course Certificates
    Apr, 2017
    - Nov, 2024
  • Multiplatform Mobile App Development with Web Technologies
    Coursera Course Certificates
    Feb, 2017
    - Nov, 2024
  • Front-End JavaScript Frameworks: AngularJS
    Coursera Course Certificates
    Jan, 2017
    - Nov, 2024
  • Coursera GTC Statement of Accomplishment
    Coursera
    Nov, 2016
    - Nov, 2024
  • Coursera GTC Statement of Accomplishment
    Coursera
    Nov, 2016
    - Nov, 2024
  • Coursera GTC Statement of Accomplishment
    Coursera
    Nov, 2016
    - Nov, 2024
  • Front-End Web UI Frameworks and Tools
    Coursera Course Certificates
    Oct, 2016
    - Nov, 2024
  • HTML, CSS and JavaScript
    Coursera Course Certificates
    Sep, 2016
    - Nov, 2024
  • Scrum Fundamentals Certified - SFC
    VMEdu Inc.
    Aug, 2016
    - Nov, 2024
  • Six Sigma Yellow Belt
    VMEdu Inc.
    Aug, 2016
    - Nov, 2024
  • Lifelong Learning
    CertiProf
    Aug, 2020
    - Nov, 2024
  • Lifelong Learning
    CertiProf
    Aug, 2020
    - Nov, 2024

Experience

    • Brazil
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Product Owner
      • Jan 2020 - Present

      Clients: Conductor/Dock (Platform and Capability Squad - APIs - providing services for many squads), Labsit (In-house projects, Shopify), Home Doctor (iCare), Contmatic (Gestão Empresarial ERP - Projects: NF-e API, iFood API, Mercado Livre API, LGPD (Brazilian General Data Protection Law) Compliance. responsible for the NFe and NFSe modules). Easypay (Wix Payment Plugin), Dotz (Loyalty and Digital Account), Insparya (App and Backoffice). Clients: Conductor/Dock (Platform and Capability Squad - APIs - providing services for many squads), Labsit (In-house projects, Shopify), Home Doctor (iCare), Contmatic (Gestão Empresarial ERP - Projects: NF-e API, iFood API, Mercado Livre API, LGPD (Brazilian General Data Protection Law) Compliance. responsible for the NFe and NFSe modules). Easypay (Wix Payment Plugin), Dotz (Loyalty and Digital Account), Insparya (App and Backoffice).

    • Brazil
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Business Analyst
      • Aug 2018 - Apr 2019

      Working on the Positivo ON Project (web, iOS and Android apps) and providing consulting and advisory in the CRM Project at Editora Positivo. ▪ Process mapping. ▪ Helping the SCRUM adoption (promoting workshops, document templates and defining activities). ▪ Requirements elicitation. ▪ Project scope definition (BDD, acceptance criteria, testing scenarios). ▪ Estimating project time. ▪ Tracking designated activities alongside the teams (devs, QA, UX). ▪ System deployment and testing. ▪ Kanban, Slack, Azure DevOps, TFS, Git, Whimsical, AngularJS, Java, Swift, AWS. Show less

  • Top Information
    • São Paulo Area, Brazil
    • Senior Systems Analyst
      • Oct 2017 - May 2018

      The NVC Project for Redecard/Itaú. Salesforce consulting services. ▪ A team of more than 20 employees (POs, PMs, Android and .Net developers, UX, testers). ▪ BDD verification and validation. ▪ Creating activities, clearing obstacles, anticipating needs. ▪ Implementation, deployment and testing (mobile app and Salesforce's org) ▪ SCRUM, Kanban, Trello, Slack, Jira, Confluence, Zeplin, Firebase, Git, SAP, Middleware. The NVC Project for Redecard/Itaú. Salesforce consulting services. ▪ A team of more than 20 employees (POs, PMs, Android and .Net developers, UX, testers). ▪ BDD verification and validation. ▪ Creating activities, clearing obstacles, anticipating needs. ▪ Implementation, deployment and testing (mobile app and Salesforce's org) ▪ SCRUM, Kanban, Trello, Slack, Jira, Confluence, Zeplin, Firebase, Git, SAP, Middleware.

    • Brazil
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Senior Business Analyst
      • Aug 2015 - Oct 2015

      Responsible for documenting and tracking the development and delivering of all the company's IT Projects. ▪ Process mapping ▪ Requirements elicitation ▪ Project scope definition ▪ Defining time, costs, deadlines and priorities of the project ▪ Tracking designated activities ▪ System deployment and testing Responsible for documenting and tracking the development and delivering of all the company's IT Projects. ▪ Process mapping ▪ Requirements elicitation ▪ Project scope definition ▪ Defining time, costs, deadlines and priorities of the project ▪ Tracking designated activities ▪ System deployment and testing

    • Brazil
    • Banking
    • 700 & Above Employee
    • Business Analyst Freelancer
      • Oct 2014 - Mar 2015

      Bradesco Bank / Ágora - Brokers Integration Project. ▪ Process mapping ▪ Requirements elicitation ▪ Interface and workflow definition Bradesco Bank / Ágora - Brokers Integration Project. ▪ Process mapping ▪ Requirements elicitation ▪ Interface and workflow definition

  • Crivo TransUnion
    • São Paulo Area, Brazil
    • Business Analyst
      • Apr 2012 - Apr 2013

      Responsible for mediating the contact between the client and the company, analyzing the business needs and proposing appropriate solutions according to the Company’s ERP system. Defining and delivering the project proposals to the sales area. Working in loco ensuring that the approved project is carried out fully functional and efficient. ▪ Process mapping ▪ Requirements elicitation ▪ Project scope definition ▪ Estimating project time ▪ System deployment and testing ▪ Interface and Workflow definition and development with Crivo BPMS ▪ Training (customer and support area) ▪ Suggesting ideas for improvement of the company products Show less

  • AnimaTech
    • São Paulo Area, Brazil
    • Business Analyst and Project Manager
      • Jun 2011 - Mar 2012

      Responsible for negotiating proposals with prospects; proposing technical solutions to cut costs and improve efficiency. Monitoring all stages of a project and managing a team of 8 members. Planning new CRM software directed to consulting firms. ▪ Process mapping ▪ Risk analysis ▪ Requirements Elicitation ▪ Project scope definition ▪ Identifying business opportunities ▪ Data modelling ▪ Interface definition ▪ Defining time, costs, deadlines and priorities of the project ▪ Tracking designated activities ▪ System deployment and testing ▪ Customers training ▪ Planning new company products ▪ Creating a 3D plan of the new company office Show less

    • Brazil
    • Management Consulting
    • 1 - 100 Employee
    • Deployment Consultant
      • Apr 2011 - May 2011

      Working on-site for the customers’ Tasy ERP, checking the customer routines, parametrization of the ERP system and customer training. ▪ Process mapping ▪ TASY System deployment, parameterization and training Working on-site for the customers’ Tasy ERP, checking the customer routines, parametrization of the ERP system and customer training. ▪ Process mapping ▪ TASY System deployment, parameterization and training

    • PHP Developer
      • Jul 2010 - Dec 2010

      Development of the Web Based Management System of Continuing Education Credits for the Brazilian Health Informatics Association (SBIS). ▪ Requirements Elicitation ▪ Project scope definition ▪ Data modelling ▪ Interface definition and development ▪ Database implementation ▪ System deployment and testing Development of the Web Based Management System of Continuing Education Credits for the Brazilian Health Informatics Association (SBIS). ▪ Requirements Elicitation ▪ Project scope definition ▪ Data modelling ▪ Interface definition and development ▪ Database implementation ▪ System deployment and testing

  • Informatics Center of Ribeirão Preto
    • Ribeirão Preto Area, Brazil
    • Technical Support Analyst
      • Jan 2007 - Dec 2009

      Responsible for monitoring, analysis and regularization of CIRP Services users Registry. ▪ Help Desk ▪ Software, internet and network configuration ▪ Troubleshooting of personal computers ▪ Reception Desk and Office Desk Responsible for monitoring, analysis and regularization of CIRP Services users Registry. ▪ Help Desk ▪ Software, internet and network configuration ▪ Troubleshooting of personal computers ▪ Reception Desk and Office Desk

Education

  • University of Sao Paulo
    Bachelor of Applied Science (BASc), Biomedical Informatics
    2003 - 2010
  • The Hong Kong University of Science and Technology
    Full Stack Web Development Specialization, Technology in Information Systems
    2016 - 2017
  • Free Code Camp
    Full Stack Web Development Certification, Computer Software Engineering
    2016 - 2017

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