Experience

Knovos

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• • Apr 2021 - Present

• • May 2020 - Apr 2021

  - Troubleshoot and resolve issues and problems escalated by clients or internal associates for products or solutions of Knovos- Post-sales or pre-sales technical activities on client location installation, consultation and commissioning of Knovos Products. - Continuous study and analysis of upcoming changes and implementation of Knovos Products. - Expertise on deploying Knovos Solutions on cloud platforms like AWS, Azure and Clients Private cloud.- Act as a Liaison between the Solutions Architect, Professional Services, Development, Testing, DBA and Network Services Team to troubleshoot internal or client issues. Show less

• • Sep 2017 - May 2020

  - Maintain Knovos sever and network infrastructure.- Designing and setup of virtualized environment of 10GBASE-T Networks.- VOIP Systems to enhance Knovos's global PBX systems.- Provide expert level guidance to the team in data collection on site and remotely and restoration of the data.- Work with forensically collecting data from various could resources like O365, G-Suite, Dropbox and etc.- Manage and maintain Microsoft Windows systems but not limited to Windows 10, Server 2016, Server 2019, Exchange 2016, SharePoint, MDM and Connection with Exchange Mail servers. Show less



Pace University

• Higher Education
• 700 & Above Employee

• Global Ambassador

  • Mar 2017 - May 2018

  - To represent Pace University to other students, to a broader community and the world. - To represent Pace University to other students, to a broader community and the world.



Capital Novus

• United States
• Software Development
• 1 - 100 Employee

• Network Analyst - Intern

  • Jun 2017 - Aug 2017



Brunel University London

• United Kingdom
• Higher Education
• 700 & Above Employee

• ECE peer mentor

  • Sep 2013 - Jul 2016

  - When the students come to a university life from school life they find it difficult to adjust in this new environment. - My job was to help them to get into this life fast, to solve their problems without breaking the link between the students and teachers. - When the students come to a university life from school life they find it difficult to adjust in this new environment. - My job was to help them to get into this life fast, to solve their problems without breaking the link between the students and teachers.



Budgens

• United Kingdom
• Retail
• 200 - 300 Employee

• Customer Service

  • Aug 2014 - Jan 2016

  - To meet the target set by the manager about sales. - To helping customer at the best of my ability to find the product that suits him/her the best. - To meet the target set by the manager about sales. - To helping customer at the best of my ability to find the product that suits him/her the best.