Experience

Inviso

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• AMMP M&M Advanced Triage PM & Investment Offer Desk Lead

  • Jun 2019 - Present

  Managing the Azure Migrate and Modernize Program (AMMP) Investment Operations Offerdesk and Triage. Providing concierge service end to end; paving the road for steady growth of Microsoft’s Cloud Business on a global scale. Providing complex, accurate, high quality reporting solutions to customers and supporting teams in a timely fashion. Leading monthly budget reporting for multiple programs; drive spent; provide accurate live updates on ongoing projects ensuring funds are… Show more Managing the Azure Migrate and Modernize Program (AMMP) Investment Operations Offerdesk and Triage. Providing concierge service end to end; paving the road for steady growth of Microsoft’s Cloud Business on a global scale. Providing complex, accurate, high quality reporting solutions to customers and supporting teams in a timely fashion. Leading monthly budget reporting for multiple programs; drive spent; provide accurate live updates on ongoing projects ensuring funds are allocated to engagements that drive the highest return on investment in ACR to compete at the highest level against Microsoft's toughest competitors. Team Lead of 10 highly skilled individuals and growing: Implementing regular reviews, synch meetings and trainings to tackle obstacles before turning into roadblocks down the line. Continuously creating creative ways to accelerate workflow through the familiarization of different aspects and tools. Creating a standard and a mutually beneficial environment by knowing each and everyone’s responsibilities and confidently executing any task when prompted.

• Operations Program Manager – Microsoft Azure End Customer Investment Programs

  • Jul 2013 - Jun 2019

  Operations PM for six years: managed rhythm-of-business processes, business planning, management processes and provided key insights to business performance and initiatives for Microsoft largest customers. Vetting thousands of sales requests for funding; ensuring a return on investment is met; funding is spent in a timely and compliant manner; and in turn safeguarding profitability and steadily rising budgets. Closely collaborating cross multiple groups such as PDM’s, MS… Show more Operations PM for six years: managed rhythm-of-business processes, business planning, management processes and provided key insights to business performance and initiatives for Microsoft largest customers. Vetting thousands of sales requests for funding; ensuring a return on investment is met; funding is spent in a timely and compliant manner; and in turn safeguarding profitability and steadily rising budgets. Closely collaborating cross multiple groups such as PDM’s, MS Procurement, Partner vetting, Accounts Payable, Payment Central, and Partners. Our Teams’ contributions continue to achieve and surpass yearly expectations leading to increased budgets and significant growth of the Cloud and Data business for Microsoft.

• Consultant – Microsoft Cloud and Enterprise Investment Programs

  • Jul 2012 - Jun 2013

  Program development and consulting for Enterprise Cloud Platform. Working cross functionally with multiple groups and levels of management, providing insights for future business decisions to be made. Consulting employees and partners on available programs to help customers reach their full potential. Cross-trained and provided back-up for other customer service representatives when needed. Experience with Excel, SharePoint, OneAsk, GetBIF, Power BI, MyOrder, MSX… Show more Program development and consulting for Enterprise Cloud Platform. Working cross functionally with multiple groups and levels of management, providing insights for future business decisions to be made. Consulting employees and partners on available programs to help customers reach their full potential. Cross-trained and provided back-up for other customer service representatives when needed. Experience with Excel, SharePoint, OneAsk, GetBIF, Power BI, MyOrder, MSX, MS Sales, MsApprovals, CRM.



Cadence Preferred

• United States
• Advertising Services
• 1 - 100 Employee

• Operations Specialist – Microsoft Enterprise and Partner Group Incentive Programs

  • Jun 2011 - Jun 2012

  Supporting employees and partners on available programs to ensure efficient use of funds. Managing internal payment tools end to end. Support Business management in budget distribution for senior executives Researching market competitors and industry trends to identify potential new products and services for Enterprise clients and partners. Supporting employees and partners on available programs to ensure efficient use of funds. Managing internal payment tools end to end. Support Business management in budget distribution for senior executives Researching market competitors and industry trends to identify potential new products and services for Enterprise clients and partners.