Experience

Duck Donuts

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Store Lead

  • Jun 2022 - Present

  • Handpicked by previous supervisor to assume this role. Provides exceptional customer experience. • Develops positive working relationships with all restaurant employees and works as part of a team. • Adapts to changing customer volume levels with a sense of urgency and professionalism. • Handpicked by previous supervisor to assume this role. Provides exceptional customer experience. • Develops positive working relationships with all restaurant employees and works as part of a team. • Adapts to changing customer volume levels with a sense of urgency and professionalism.



DoorDash

• United States
• Software Development
• 700 & Above Employee

• Delivery Driver

  • Jan 2019 - Present

  • Delivers up to 15 orders daily using efficient time management to ensure customer satisfaction. • Reviews orders to confirm accuracy. Communicates with dispatchers regarding delivery details. • Adheres to company procedures and maintains food safety guidelines at all times. • Delivers up to 15 orders daily using efficient time management to ensure customer satisfaction. • Reviews orders to confirm accuracy. Communicates with dispatchers regarding delivery details. • Adheres to company procedures and maintains food safety guidelines at all times.



Target

• United States
• Retail
• 700 & Above Employee

• Guest Advocate, Service & Engagement

  • Jul 2021 - Apr 2022

  • Facilitated needs of guests. Located items, mediated concerns, delivered curbside, and expedited lines. • Trained and mentored 10+ new hires. Served as primary contact for all new team members. • Recognized 3 times by executive team for outstanding performance and rated as “Excellent” by guests. • Facilitated needs of guests. Located items, mediated concerns, delivered curbside, and expedited lines. • Trained and mentored 10+ new hires. Served as primary contact for all new team members. • Recognized 3 times by executive team for outstanding performance and rated as “Excellent” by guests.



Walmart

• United States
• Retail
• 700 & Above Employee

• Customer Service & Cash Office Assistant

  • Apr 2017 - May 2020

  • Orchestrated all front-end processes. Created a friendly checkout experience and transitioned from desk to register as needed. Handled all monetary transactions, including bill-pay, returns, money orders, and pick-up. • Communicated with management about any register discrepancies and maintained store’s cash office log. • Orchestrated all front-end processes. Created a friendly checkout experience and transitioned from desk to register as needed. Handled all monetary transactions, including bill-pay, returns, money orders, and pick-up. • Communicated with management about any register discrepancies and maintained store’s cash office log.



Home Instead Senior Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Caregiver

  • Jan 2019 - Apr 2019

  • Cultivated authentic relationships with residents and anticipated their needs ahead of time. • Implemented group activities to encourage interaction between residents and mediated as needed. • Cultivated authentic relationships with residents and anticipated their needs ahead of time. • Implemented group activities to encourage interaction between residents and mediated as needed.



Which Wich Superior Sandwiches

• United States
• Restaurants
• 300 - 400 Employee

• Night Shift Leader

  • Jul 2018 - Dec 2018

  • Supervised shift team, coordinated daily processes, and engaged with customers. • Trained all shift leaders and new hires. Collaborated weekly with district manager and franchise owner. • Supervised shift team, coordinated daily processes, and engaged with customers. • Trained all shift leaders and new hires. Collaborated weekly with district manager and franchise owner.