Dawne Vail

Information Technology Service Desk Manager at SAFE FEDERAL CREDIT UNION
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Contact Information
us****@****om
(386) 825-5501
Location
Sumter County, South Carolina, United States, US

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Bio

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5.0

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Jerry Higgason

Dawne Vail is a self-motivated individual with strong technical and people skills. She makes sound decisions based on the analysis of available information, provides ideas for improving processes and procedures, communicates effectively with team members, and encourages information sharing to better her team and the organization.

Leopoldo Matus

The work of Dawne joining a global call center, constructing knowledge database and encouraging the team to get the best response to the public is remarkable. She is a great manager and problem solver and has great management skills.

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Credentials

  • HDI Desktop Support Manager (HDI)
    HDI
    Jan, 2022
    - Nov, 2024
  • IT Information Library Foundations Certification (ITIL)
    AXELOS Global Best Practice
    Jun, 2021
    - Nov, 2024
  • Lean Six Sigma Green Belt Certification
    Six Sigma
    Feb, 1996
    - Nov, 2024

Experience

Education

  • State University of New York at Farmingdale
    AA, Liberal Arts
    1986 - 1988
  • University at Albany, SUNY

Community

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