Experience

East Hampshire District Council

• United Kingdom
• Government Administration
• 100 - 200 Employee

• Building Control Customer & Technical Support Assistant

  • Nov 2017 - Present

• Electoral Services Assistant

  • Mar 2015 - Nov 2017

  Preparation and maintenance of Register of Electors. Processing individual registration forms, annual canvass forms, rolling registration, Absent voting applications. Assisting in the organisation of Elections and Referendums including nominations. Monitoring Electoral Services inbox. Responding to enquiries from members of the public, staff, Councillors and candidates. Advising other departments of electoral procedures.



Southern Co-op

• United Kingdom
• Retail
• 400 - 500 Employee

• Sales Administrator

  • Jan 2011 - Aug 2013

  Customer Advisor for internet shopping site including Amazon and Ebay. Liaising with suppliers regarding direct despatch orders to customers and stock orders. Processing customer and business purchase orders. Prepared invoices. Assisting in warehouse, despatching orders, stock control and stocktake. Processing returns and issuing refunds. Website maintenance using ecommerce software and spreadsheets. Researching internet to ensure competitive pricing and product range. Customer Advisor for internet shopping site including Amazon and Ebay. Liaising with suppliers regarding direct despatch orders to customers and stock orders. Processing customer and business purchase orders. Prepared invoices. Assisting in warehouse, despatching orders, stock control and stocktake. Processing returns and issuing refunds. Website maintenance using ecommerce software and spreadsheets. Researching internet to ensure competitive pricing and product range.



Solutions Personnel Ltd, Petersfield

• Temporary Office Administrator/Customer Service

  • Mar 2006 - May 2011

  Undertook a variety of temporary administrative and customer service roles. Including: Leonard Cheshire Homes - Receptionist/Administration Assistant Local Solicitors - Receptionist Southern Co-operative - Administration Assistant Local Government District Council Office - Reception, Customer Services, Planning, Enforcement and Building Control Undertook a variety of temporary administrative and customer service roles. Including: Leonard Cheshire Homes - Receptionist/Administration Assistant Local Solicitors - Receptionist Southern Co-operative - Administration Assistant Local Government District Council Office - Reception, Customer Services, Planning, Enforcement and Building Control



Compassion in World Farming

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Receptionist/Administration Assistant

  • Oct 2002 - Dec 2005

  Provided a professional and helpful first point of contact for supporters, the media and public. Monitored the CIWF inbox responding to emails or passing on to a relevant member of staff. Provided administrative support to all departments as required. Maintained a database of volunteers, acting as liaison for volunteer requirements. Assisted with mail shots ensuring mailings were ready to despatched successfully and on time. Updated supporter database. Managed stationery supplies ensuring a constant supply. Show less



NHS - North Essex Health Authority

• Colchester, United Kingdom

• Secretary

  • 2000 - Sep 2002

  Secretarial support to Directors, Senior Management team and GP Advisors. Co-ordinated conferences/meetings, communicating with internal and exteral delegates ensuring maximum attendance. Implemented and conducted a workload schedule for Locum Practice Nurse. Secretarial support to Directors, Senior Management team and GP Advisors. Co-ordinated conferences/meetings, communicating with internal and exteral delegates ensuring maximum attendance. Implemented and conducted a workload schedule for Locum Practice Nurse.



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Receptionist/Switchboard Operator and Finance Administrator

  • 1998 - 2000

  Receptionist/Switchboard Operator: Resolved face to face and telephone enquiries from the public and internal departments. Distributed mail to internal departments. Responsible for end of day security procedures. Progressed to Finance Administrator: Responsible for preparing, recording and obtaining invoice authorisation. Maintained and updated spreadsheets and databases. Administrative support to Senior Management team. Receptionist/Switchboard Operator: Resolved face to face and telephone enquiries from the public and internal departments. Distributed mail to internal departments. Responsible for end of day security procedures. Progressed to Finance Administrator: Responsible for preparing, recording and obtaining invoice authorisation. Maintained and updated spreadsheets and databases. Administrative support to Senior Management team.