Dawn W. Patrick
Administrative Assistant at Mantis Medical Compliance Group- Claim this Profile
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Experience
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Mantis Medical Compliance Group
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United States
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Medical Device
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1 - 100 Employee
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Administrative Assistant
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Oct 2022 - Present
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Yes Hearing
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United States
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Retail Health and Personal Care Products
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1 - 100 Employee
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Independent Contractor - Audiologist
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Feb 2022 - Nov 2022
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Finger Lakes Otolaryngology
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United States
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Medical Practices
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1 - 100 Employee
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Lead Audiologist
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Jul 2019 - Nov 2021
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Audiologist
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Apr 2018 - Nov 2021
*Provide audiometric evaluations for infants, children adults, and devolmentally disabled populations.* Conduct hearing aid consultations, sales, fittings, hearing aid evaluations, programming, and troubleshooting services. * Work with multiple manufacturers, such as Phonak, Sivantos, Resound, and Oticon.
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Rochester Hearing and Speech Center
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United States
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Hospitals and Health Care
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Audiologist
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2015 - Nov 2017
Conducted comprehensive diagnostic audiometric evaluations for adults, children, and developmentally disabled adults. Performed digital hearing aid fittings, verification measures, and adjustments to maximize patient satisfaction. * Worked with multiple hearing aid manufacturers, such as Oticon, Phonak, Resound, and Starkey and used IMS paperless office management system for scheduling, patient management, and report writing. * Developed and conducted multiple Power Point presentations in senior living facilities, at health fairs regarding various hearing aid and hearing loss topics in order to increase community awareness and education on the importance of hearing conservation and hearing health. * Performed industrial hearing screenings for various companies. * Represented Rochester Hearing and Speech Center in media outlets, such as television and radio interviews, as well as in television commercials. * Developed a spread sheet to identify opportunities for sales and community outreach in senior living communities. Show less
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Hearing Help, Inc.
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United States
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Health, Wellness & Fitness
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1 - 100 Employee
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Audiologist
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2013 - 2015
Conducted comprehensive audiologic evaluations and performed digital hearing aid fittings, troubleshooting, and adjustments in order to maximize patient satisfaction. * Provided audiology services at two practice locations, as well as at various independent living facilities. * Used paperless audiology software for testing and report writing. * Developed and conducted Power Point presentations at multiple independent living facilities regarding hearing loss and hearing aids. * Assisted with office management tasks, such as: answering a multi-line phone and scheduling appointments. Show less
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HearUSA
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United States
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Medical Practices
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300 - 400 Employee
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Audiologist
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2013 - 2013
Performed diagnostic hearing evaluations, hearing aid consultations, hearing aid sales, fittings, adjustments, and troubleshooting. * Was the only audiologist/dispenser responsible for all sales and service at two locations. * Worked with Siemens and Rexton hearing aids and software. * Assisted with office management tasks such as answering phones and scheduling when needed. Performed diagnostic hearing evaluations, hearing aid consultations, hearing aid sales, fittings, adjustments, and troubleshooting. * Was the only audiologist/dispenser responsible for all sales and service at two locations. * Worked with Siemens and Rexton hearing aids and software. * Assisted with office management tasks such as answering phones and scheduling when needed.
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Professional Hearing Solutions
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United States
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Medical Device
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1 - 100 Employee
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Audiologist
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2012 - 2013
Provided audiometric evaluations, hearing aid sales, fittings, hearing aid evaluations, programming, orientation, recheck, and troubleshooting services. * Worked with multiple manufacturers, such as Widex, Resound, and Oticon. * Used paperless office software system for audiometric testing and report writing, as well as financial, and other patient information. Provided audiometric evaluations, hearing aid sales, fittings, hearing aid evaluations, programming, orientation, recheck, and troubleshooting services. * Worked with multiple manufacturers, such as Widex, Resound, and Oticon. * Used paperless office software system for audiometric testing and report writing, as well as financial, and other patient information.
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Audiologist
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2007 - 2012
Performed hearing evaluations and hearing instrument sales. Maximized patient satisfaction through hearing aid orientation, fittings, adjustments, minor repairs, and troubleshooting. * Worked with multiple manufacturers, including: Oticon, Starkey, Unitron, and Phonak. * Conducted regular satisfaction surveys and attained an average satisfaction rating of over 90%. * Assisted with non-audiology related office tasks whenever needed, including: answering phones and scheduling patient appointments. Show less
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Ontario Hearing Instruments
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United States
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Accounting
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Audiologist
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1993 - 2004
Conducted comprehensive diagnostic audiological evaluations, hearing aid consultations, performed digital hearing aid fittings, verification measures, troubleshooting, minor repairs, and adjustments to maximize patient satisfaction. • Worked with multiple hearing aid manufacturers, such as Oticon, Phonak, Widex, Starkey, Qualitone, and Siemens, and used HearForm paperless office management system for scheduling and patient management. • Developed and conducted in-service presentations in senior living facilities regarding hearing aids and hearing issues to increase awareness and education on the importance of hearing health and proper hearing aid care. Show less
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Education
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University at Buffalo
M.A., Audiology/Audiologist -
State University of New York College at Geneseo
Bachelor of Arts (B.A.), Audiology/Audiologist and Speech-Language Pathology/Pathologist -
Clarkson University
Technical Communications