Digital Coach

• Oct 2022 - Present

Learning Environment Support

• Oct 2021 - Present

Customer service for users of the learning environment. Additional exam invigilation hours.

Housing Officer

• Feb 2021 - Aug 2021

Business Support Officer

• Feb 2020 - Sep 2020

Temporary Data entry

• Nov 2019 - Dec 2019

Academic Administrator

• Mar 2018 - Jul 2018

Monitoring academic student attendance including completion of registers, and monitoring absent student records and keeping relevant parties informed of issues Provision of data to senior leadership and teaching team including the production of a weekly attendance report and updating attendance charts for each student on a weekly basis Organise intake procedures for all new students, including testing, processing of passports & visas, organising Police registration process and induction talks Input and update student contact details, passport and visa information on CLASS Contact students and pass on messages on behalf of other departments and delivery of academic post Complete and monitoring stationery ordering on behalf of the department Be the point of contact for staff and student enquiries Produce official letters for students including bank account letters, confirmation of course studies or any other letter required Organise and plan weekly lunch/break time supervision rota Copy and store documents both electronically and manually including certificates, sanctions and letters Produce certificates including attendance, merits and awards Create electronic Student Files and keep them up to date with relevant documentation Organise termly student online survey sessions Produce merit and sanction reports Assist Academic Administrator Manager to receive and process new applications, including overseeing of marking of English and Maths tests, to tight deadlines Assist Academic Administrator Manager with collection and storage of all end-of-term exam/test papers for A-level/ GCSE/ ALF courses Keep the departmental Academic Calendar up to date Set up electronic mark books and regularly adjust and update where required Administer/create ALF panel meeting paperwork and meeting preparation details on a termly basis Any other administrative tasks required

Antique dealer

• Apr 2015 - Apr 2018

Self employed sole trader. Self employed sole trader.

Temp Part time Administrator

• Sep 2017 - Feb 2018

Temp Enrolment and Admissisions assistant

• Oct 2014 - Oct 2014

Processing learner bursary payments using Tribals EBS learner software and form filing. Processing learner bursary payments using Tribals EBS learner software and form filing.

Temp archive assistant

• Jun 2014 - Jul 2014

Cataloging and Archiving learners' portfolios prior to strorage. Cataloging and Archiving learners' portfolios prior to strorage.

Temp Administrative Officer

• Jun 2014 - Jun 2014

Handling calls from service users optimising customer satisfaction following policies and procedures.maintaining auditable evidence. DBS checked. Handling calls from service users optimising customer satisfaction following policies and procedures.maintaining auditable evidence. DBS checked.

Temp Administrator

• Oct 2013 - Oct 2013

Input of patient records for Podiatic Services using System1. Input of patient records for Podiatic Services using System1.

Curriculum Administrator

• Jan 2011 - Apr 2013

Reporting on ILR errors, warnings and irregularities Identifying inaccuracies in the ILR data and ensuring accuracy of data and statistical outputs Room bookings and timetabling Uploading register attendance Identifying students at risk and processing student withdrawal forms Exams & Completions Enrolment Reporting on ILR errors, warnings and irregularities Identifying inaccuracies in the ILR data and ensuring accuracy of data and statistical outputs Room bookings and timetabling Uploading register attendance Identifying students at risk and processing student withdrawal forms Exams & Completions Enrolment

School Administrator

• Apr 2007 - Dec 2010

• Servicing the administrative needs of the Head of School – preparing appraisals, sickness returns, ensuring paperwork gets to the right people at the right time, being first point of contact for the school.• Attending meetings & preparing minutes• Arranging CRB checks & risk assessments for learners• Marketing the school’s courses and events including creating a MySpace & Facebook profiles and maintaining a mailing list & creating intranet pages ensuring continuation of design ethos• Processing students from application to completion• Analysing & preparing the School’s data in timetabling, • Administration of Student Loan payments for Higher Education learners

Data Team Administrator

• May 2005 - Apr 2007

• Analysis & data cleansing of students attendance for reports & statistics• Input and analysis of course timetables• Following through customer service enquiries to satisfactory conclusions.• Liaising with management, lecturers & support staff.• Training of new members of staff & creating procedures.