Dawn Theisen-Sanquist
Learning & Development Product Manager at SurePrep LLC- Claim this Profile
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Bio
Ricky Adams, CPA/ABV
Over the past 3 years, my firm, Bradshaw, Gordon & Clinkscales LLC, could not have asked for a better SurePrep Client Service Manager. Dawn is a very proactive individual who delivers the high possible customer service to her clients. She frequently checks in just to see how things are going and to offer assistance with anything we need. I'm always impressed with her in-depth technical knowledge of the SurePrep Product and Platform. The list of her high quality character traits and professional skills are to long to list here, so I'll summarize this with the fact that I have no reservations in fully endorsing and recommending Dawn. Thank you, Dawn for all the support and customer service you've delivered and continue to deliver!
Ricky Adams, CPA/ABV
Over the past 3 years, my firm, Bradshaw, Gordon & Clinkscales LLC, could not have asked for a better SurePrep Client Service Manager. Dawn is a very proactive individual who delivers the high possible customer service to her clients. She frequently checks in just to see how things are going and to offer assistance with anything we need. I'm always impressed with her in-depth technical knowledge of the SurePrep Product and Platform. The list of her high quality character traits and professional skills are to long to list here, so I'll summarize this with the fact that I have no reservations in fully endorsing and recommending Dawn. Thank you, Dawn for all the support and customer service you've delivered and continue to deliver!
Ricky Adams, CPA/ABV
Over the past 3 years, my firm, Bradshaw, Gordon & Clinkscales LLC, could not have asked for a better SurePrep Client Service Manager. Dawn is a very proactive individual who delivers the high possible customer service to her clients. She frequently checks in just to see how things are going and to offer assistance with anything we need. I'm always impressed with her in-depth technical knowledge of the SurePrep Product and Platform. The list of her high quality character traits and professional skills are to long to list here, so I'll summarize this with the fact that I have no reservations in fully endorsing and recommending Dawn. Thank you, Dawn for all the support and customer service you've delivered and continue to deliver!
Ricky Adams, CPA/ABV
Over the past 3 years, my firm, Bradshaw, Gordon & Clinkscales LLC, could not have asked for a better SurePrep Client Service Manager. Dawn is a very proactive individual who delivers the high possible customer service to her clients. She frequently checks in just to see how things are going and to offer assistance with anything we need. I'm always impressed with her in-depth technical knowledge of the SurePrep Product and Platform. The list of her high quality character traits and professional skills are to long to list here, so I'll summarize this with the fact that I have no reservations in fully endorsing and recommending Dawn. Thank you, Dawn for all the support and customer service you've delivered and continue to deliver!
Credentials
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Lean Six Sigma Yellow Belt Certification
Six Sigma Global InstituteMay, 2021- Nov, 2024
Experience
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SurePrep, part of Thomson Reuters
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United States
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Software Development
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200 - 300 Employee
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Learning & Development Product Manager
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Jun 2020 - Present
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Client Success Manager
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Sep 2005 - May 2020
Client Service Manager with primary responsibilities of client renewal, support and implementation consulting. Participating in development of implementation consulting/training process utilized on firms ranging from sole proprietors to Big Four firms. Contribute to internal development of proprietary software by providing enhancements to team, testing of proposed functionality and reporting of bugs.
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KPMG US
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United States
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Financial Services
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700 & Above Employee
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Associate
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Jan 2003 - Sep 2005
Tax associate with experience in preparing and reviewing individual, expatriate, and foreign national tax returns as well as tax equalization settlements, hypothetical tax calculations for international assignments, and payroll gross up calculations. Acted as primary tax associate contact for multi-national firms and completed tax research on international topics in response to inquiries from such. Tax associate with experience in preparing and reviewing individual, expatriate, and foreign national tax returns as well as tax equalization settlements, hypothetical tax calculations for international assignments, and payroll gross up calculations. Acted as primary tax associate contact for multi-national firms and completed tax research on international topics in response to inquiries from such.
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Education
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1999 - 2002
St. Cloud State University
Bachelor of Science, Accounting
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