Dawn Spann

Director of Spa Operations at The Charleston Place
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Location
Charleston, South Carolina, United States, US

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Experience

    • United States
    • Hospitality
    • 100 - 200 Employee
    • Director of Spa Operations
      • Jul 2022 - Present
    • Wellness and Fitness Services
    • Principal & Founder
      • Aug 2015 - Present

      DS Spa & Wellness Consulting focuses on being a collaborative partner to develop cultural pillars, financial models and training platforms. We blend the highest level of education with passion to create an environment that nurtures the soul. We also specialize in operational efficiency, concept development, pro forma modeling, spa program design and pre & post opening programs. Several projects include: Mii Amo - Sedona, AZ Acting General Manager Served as direct oversight of Spa,… Show more DS Spa & Wellness Consulting focuses on being a collaborative partner to develop cultural pillars, financial models and training platforms. We blend the highest level of education with passion to create an environment that nurtures the soul. We also specialize in operational efficiency, concept development, pro forma modeling, spa program design and pre & post opening programs. Several projects include: Mii Amo - Sedona, AZ Acting General Manager Served as direct oversight of Spa, Food & Beverage, Wellness, and Guest Accommodations, generating $12M in revenue annually. Provided leadership for Executive Team during transition of senior management. Partnered with consulting team on new design for 2018 spa renovation. BluSpas Senior Spa & Wellness Consultant Acting lead on multiple projects that included concept development, pro forma modeling, spa program development, pre and post opening support. Release Well­-Being Center - Westborough, MA Pre­opening Consultant & Director of Operations Partnered with ownership on pre-opening design, development and operating strategies for full service wellbeing center that opened in January 2017. Post-opening focus on spa operations, exceptional guest service delivery, food & beverage, and retail partnerships. The Spa at Cliff House Resort - Cape Neddick, ME Preopening Consultant & Interim Wellness Director Partnered with Cliff House ownership, design consultants, and management company to develop luxury spa that opened in August 2016. Developed and executed pre­-opening budget, provided direction on FFE design, built operating standards and developed spa menu and service protocols. Show less DS Spa & Wellness Consulting focuses on being a collaborative partner to develop cultural pillars, financial models and training platforms. We blend the highest level of education with passion to create an environment that nurtures the soul. We also specialize in operational efficiency, concept development, pro forma modeling, spa program design and pre & post opening programs. Several projects include: Mii Amo - Sedona, AZ Acting General Manager Served as direct oversight of Spa,… Show more DS Spa & Wellness Consulting focuses on being a collaborative partner to develop cultural pillars, financial models and training platforms. We blend the highest level of education with passion to create an environment that nurtures the soul. We also specialize in operational efficiency, concept development, pro forma modeling, spa program design and pre & post opening programs. Several projects include: Mii Amo - Sedona, AZ Acting General Manager Served as direct oversight of Spa, Food & Beverage, Wellness, and Guest Accommodations, generating $12M in revenue annually. Provided leadership for Executive Team during transition of senior management. Partnered with consulting team on new design for 2018 spa renovation. BluSpas Senior Spa & Wellness Consultant Acting lead on multiple projects that included concept development, pro forma modeling, spa program development, pre and post opening support. Release Well­-Being Center - Westborough, MA Pre­opening Consultant & Director of Operations Partnered with ownership on pre-opening design, development and operating strategies for full service wellbeing center that opened in January 2017. Post-opening focus on spa operations, exceptional guest service delivery, food & beverage, and retail partnerships. The Spa at Cliff House Resort - Cape Neddick, ME Preopening Consultant & Interim Wellness Director Partnered with Cliff House ownership, design consultants, and management company to develop luxury spa that opened in August 2016. Developed and executed pre­-opening budget, provided direction on FFE design, built operating standards and developed spa menu and service protocols. Show less

    • Director of Spa & Wellness
      • Jan 2021 - Jul 2022
    • United States
    • Hospitality
    • Director of Spa, Recreation & Fitness
      • Sep 2010 - Jul 2015

    • Director of Spa
      • Jan 2010 - Sep 2010

    • Spa Manager
      • Apr 2008 - Jan 2010

    • Food and Beverage Associate
      • May 2006 - Apr 2008

    • United States
    • Hospitality
    • 100 - 200 Employee
    • Massage Therapist
      • 2003 - 2005

Education

  • Okanagan Valley College of Massage Therapy
    Health Professions and Related Clinical Sciences, Other
    1999 - 2001

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