Experience

Independence Matters

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Head of Service

  • Jun 2023 - Present

• Operations Manager

  • Jul 2018 - Jun 2023


Seetec
• United Kingdom
• Education Administration Programs
• 500 - 600 Employee
• Skills Team Leader

  • Jan 2017 - Jun 2018


Allied Healthcare

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Project and Operations Manager

  • Aug 2010 - Dec 2016

  I work in the Learning and Development Department, managing assessment and funding projects and operations whilst working closely with the Business and Learning and Development Managers, ensuring effective delivery of Apprenticeships.I have developed and implemented various Projects:Recruitment Qualification Marketing Centre Policy and Procedures Development and Integration Centre Strategy Development and Integration to ensure quality assurance of the assessment processes and support and development for the Assessment teamCentre Health Safety and WelfareQuality Assurance Assessment HandbookApproved Centre StrategyOrganisation ChartNorm PlanningApplication and Enrolment ProcessesAssessment ActivityChange in Circumstances ProcessesConducting On Screen ExaminationsDiploma AssessmentERR AssessmentFunctional Skills ReferralFunctional Skills ProcessesPersonal Learning and Thinking SkillsPreparing to Work in Adult Social CareReviewSurveys E-Portfolio Development Individual Learning PlanFramework TemplatesAssessment Plan TemplatesWritten Question FormsFormsReportsStandardsSurvey LinksResourcesFramework ClassesAssessment MethodsSampling PoliciesClassesConsistency RulesCriteria GroupsIQA Assessment ActionsUnit RulesLearner InterviewsObservations of Assessment Processes and Teaching and LearningLearning and Development SurveysLearning and Development Ofsted data collationAnalysing and reporting to the Learning and Development Manager and Service Delivery ManagersFunctional Skills resource and toolIdentification of suitable platform for Screening, Initial Assessment and DiagnosticsLevel 1 and 2 English and Maths workbooksLinks to useful websitesMedication CompetencyAssessment of CompetencyAssessor ProcessesAssessor GuideManager GuideApplicationWebinar TrainingQuality Assurance Process Show less

• Functional Skills Manager

  • Aug 2010 - Dec 2016

• IQA/Line Manager

  • Jul 2011 - Nov 2012

  Supporting a team of Assessors in the effective delivery and management of Diploma and Apprenticeship programmes.Conducting standardisation meetingsHolding monthly 1 to 1 meetings with each AssessorIdentifying support and development for each Assessor

• IQA/ Assessor

  • Aug 2010 - Jul 2011

  Supporting Learners to achieve Health and Social Care recognised qualifications at Level 2 and 3. Supporting with Key Skills.Identifying specific assessment methods in relation to each learners and the Awarding Body evidence requirements. EG Observations, Reflective Accounts, Discussion, Work Products, RPL, Witness Testimony;



Careconnect Learning @REDTRAY

• Regional Coordinator/Internal Verifier/Assessor Health and Social Care

  • Aug 2007 - Jul 2010

  Supporting Assessors and Internal Verifiers to ensure timely completions and management for learners undertaking NVQ Level 2 & 3 Health and Social Care. Identifying numeracy and literacy support and embedding this within the award. (skills4life support also included) Monitoring and ensuring active progression in compliance with the NVQ Codes of Practice and Awarding Body requirements to fair access to awards, this including safeguarding learners and equality and diversity within the workplace and the NVQ Programme. Supporting managers to identify development and learning, which once achieved is embedded within the learner’s journey. Holding quarterly standardisation meetings, monthly assessor and IV meetings. Identifying training needs and development for Assessors and Internal Verifiers and incorporating this through SMART Objectives. Leading with the East of England the OFSTED Inspection Show less



Suffolk NVQ Consortium

• Health and Social Care Assessor

  • Jun 2005 - Aug 2008

  Supporting learners to achieve their awards Level 2, 3 and Management Level 3 Developed and delivered Fast Tracking whilst ensuring quality assessment Delivered Fast Tracking at standardisation meetings Identifying specific assessment methods in relation to each learners and the Awarding Body evidence requirements. EG Observations, Reflective Accounts, Discussion, Work Products, APL, Witness Testimony; Supporting learners to achieve their awards Level 2, 3 and Management Level 3 Developed and delivered Fast Tracking whilst ensuring quality assessment Delivered Fast Tracking at standardisation meetings Identifying specific assessment methods in relation to each learners and the Awarding Body evidence requirements. EG Observations, Reflective Accounts, Discussion, Work Products, APL, Witness Testimony;



Care Perspectives

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Residential Deputy Manager Learning Disabilities

  • Jan 2001 - Jan 2005

  Monitoring and auditing medication and finances Supporting the Manager with finance and budget control Chairing staff meetings in the absence of the manager Identifying and actioning maintenance requests Preparing the weekly work Rota Monitoring and authorising annual leave Monitoring sick leave Supervising staff through appraisal and supervision Food Hygiene regulations fridge temperatures and food stock Attending Care Plan reviews with Individuals, social workers and Psychiatrists Risk assessing within the work environment and minimising risks in conjunction with policies and procedures Monitoring Health and Safety Activities coordinator Risk assessing with individuals in relation to their daily and social activities Preparing and administrating medication Monitoring stock control of medication and reordering medication as required Supporting individuals through high anxiety and preventing harm to themselves through de-escalation techniques (communication) Supporting individuals in their own home to make choices and decisions regarding their daily needs Supporting individuals with their care plan, ensuring person centred approach Identifying health needs and booking GP appointments when required Show less



Moorcare Home Limited

• Team Leader

  • Jan 2000 - Jan 2001

  Allocating staff to support individuals with personal care and daily support Observing individuals health conditions Supporting individuals Palliative care Monitoring quality of support and identifying areas of development Assessing health and safety and moving and handling with the nurse in charge Reporting medical concerns and booking GP appointments Preparation and administration of medication Monitoring and stock checks for controlled medication Taking physiological measurements for monitoring individuals health Supporting individuals with personal care, and moving and handling Completing accurate accountable records of individual support in their care plan Providing verbal handover to colleagues at the end of each shift Show less

• Support Worker

  • Jan 1997 - Jan 2001

  Support Worker Learning Disabilities, Elderly and Nursing Supporting individuals in either a residential or community setting Supporting individuals with personal care Supporting individuals with their food and drink Supporting individuals who required equipment and support to move and position Reporting changes and concerns regarding individuals to the senior or nurse in charge Completing accurate records of support given Support Worker Learning Disabilities, Elderly and Nursing Supporting individuals in either a residential or community setting Supporting individuals with personal care Supporting individuals with their food and drink Supporting individuals who required equipment and support to move and position Reporting changes and concerns regarding individuals to the senior or nurse in charge Completing accurate records of support given



Suffolk Social Services

• Residential Care Worker

  • Jan 1994 - Jan 1997

  Supporting individuals in a residential home for the elderly Supporting personal care needs Supporting with food and drink Supporting with moving and positioning (Hoist, Banana board) Reporting concerns and changes to the Team Leader Supporting the district nurse with individuals care Monitoring sheltered housing and individuals safety and security (Call Bell system) Supporting individuals in a residential home for the elderly Supporting personal care needs Supporting with food and drink Supporting with moving and positioning (Hoist, Banana board) Reporting concerns and changes to the Team Leader Supporting the district nurse with individuals care Monitoring sheltered housing and individuals safety and security (Call Bell system)



Broadacres Nursing Home

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Night Care Worker Residential and Nursing Home

  • Jan 1991 - Jan 1994

  Supporting individuals through the night Moving and positioning to prevent pressure sores Supporting to use toilet facilities Supporting palliative care Reporting to the nurse problems and changes Supporting individuals with personal care Laundry duties Breakfast duties Supporting individuals through the night Moving and positioning to prevent pressure sores Supporting to use toilet facilities Supporting palliative care Reporting to the nurse problems and changes Supporting individuals with personal care Laundry duties Breakfast duties