Experience

Continuum Analytics

• United States
• Software Development
• 1 - 100 Employee

• Executive Accounts Administration

  • Sep 2017 - Present



Equity One, Inc

• Long Beach

• Assistant Property Manager

  • Nov 2016 - Present

  As a professional administrator, I generate and develop documentation for a retail commercial real estate property management company. I conduct market analyses periodically, verify sensitive financial documents and outline policy and procedures to clients. I work closely with the legal and accounts departments to ensure streamlined communications. I edit documents, schedule and engage vendors and offer client services; often overseeing project completion and facilitation with franchise representatives. Show less



Byrd Residential Services

• Los Angeles, California

• Contractural Office Manager

  • Aug 2009 - Present

  Supervise the daily administrative activities and implement changes to improve productivity and efficiency including vendor scheduling and resident customer care. Process Section 8 documents, lease applications and lease contract execution. I work closely with the financial accounts manager making recommendations. Edit documents, generate legal notices, filings and attend legal proceedings. Supervise the daily administrative activities and implement changes to improve productivity and efficiency including vendor scheduling and resident customer care. Process Section 8 documents, lease applications and lease contract execution. I work closely with the financial accounts manager making recommendations. Edit documents, generate legal notices, filings and attend legal proceedings.



Essex Property Trust

• United States
• Real Estate
• 700 & Above Employee

• Assistant Manager/Leasing Agent

  • Feb 2014 - Feb 2016

  Provided exceptional customer care for multiple high volume luxury apartment home communities throughout greater Los Angeles, catering to international, high demand and short term corporate housing clients in the new Silicon Beach as well as Affordable Housing applicants throughout the Greater Los Angeles area. -Monitored application status updating clients and managers in a timely manner. -Received sensitive documentation. Executed lease contracts. -Sent out responses to every inquiry. Maintained an electronic follow up system. -Provided statistics for upper management reporting. Show less



Pahkram USA Inc. - USA, Africa, Spain

• USA, Africa

• Vice President

  • 2006 - 2009

  -Channel development with key accounts for a billion dollar cocoa processing/export industry. -Strategic consulting, including business plan and sales strategy development. -Negotiated rates in multiple currencies, resulting in $600,000 discount on 3 year contracts. -Generated new development deals for a commercial real estate project including real estate market analysis. -Ran End of Day Reports, Cash Counts and Merchant Deposits. -Scheduled international meetings for the team and oversaw the planning of company event budgets. -Supervised 20 employees to ensure adherence to company policy, quality control and operational procedures. -Scheduled and assessed orientation and customer service training. Show less



U.S. Department of State

• United States
• International Affairs
• 700 & Above Employee

• Consular Assistant

  • 2004 - 2006

  -Researched status of immigration cases and prepared the final responses to Congressional, attorney and public inquiries as the American Citizens' Services Desk on behalf of the U.S. Ambassador. -Took the initiative to create an automated response system with a FAQ's Section receiving monthly hits of 30,000. -Frequently diffused situations of conflict via federal policy, while adhering strictly to protocol. -Explained intricate visitor and immigration visa application processes. -Briefed the associated consular officer and routinely met with INS/DHS officers for debriefing. -Acted as an unbiased American presence on the Fraud Investigation Team supervising the legitimacy of conclusive reports. -Supervised the integrity of bio-data collection, received monies, and calculated multiple-currencies to U.S. dollar equivalent. -Maintained inventory and stock requisitioning from the procurement department. -Represented US Official presence at an array of meetings and events. -Provided lifeguard and CPR services at official events of the Ambassador Residence. Show less



AmeriCorps

• Government Administration
• 700 & Above Employee

• Program Coordinator

  • 2002 - 2003

  -Facilitated host program upper management and staff meetings to implement a new multi-pronged collaborative program with 4 social service entities including Child and Family Service and Habitat for Humanity. -Briefed regional and national boards for several agencies with comprehensive reports delineating specific stakeholder interests and incorporated progressive developmental recommendations. -Streamlined management of the program by merging corporate policy with federal guidelines. -Assessed eligibility, hired, trained, placed and monitored 26 volunteers in 9 federally stipend volunteer programs. -Maintained admission and exit documentation.Supervised case management distribution. Monitored Counselor and Client progress. Completed follow up practices and documentation. -Executed contracts, wrote handbooks and monitored budgets. Designed paper and web-based program brochures. -Organized outreach programs with outside organizations. Show less



West Los Angeles College

• United States
• Higher Education
• 200 - 300 Employee

• Adjunct Instructor

  • 2000 - 2003

  -Administered assessment examinations, recorded and reported scores. -Academic Counseling for college entrance and career guidance. -Taught U.S. History/Government to US-citizenship eligible visa holders. -Taught standard American English to ESL students. -Taught relevant phrases and precautionary signage to non-English speaking and undocumented factory workers on-site. Managed a caseload of 40 clients to overcome barriers to sustainable employment, located training opportunities and other resources.Wrote success plans and monitored progress. Show less



UCLA

• United States
• Higher Education
• 700 & Above Employee

• Laboratory Teaching Assistant

  • 2000 - 2002

  Implemented the Heal the Bay: Key to the Sea program introducing preschool - 12 students, as well as university students, teachers and the general public to marine biology on the beach and in the on-site laboratory. Implemented the Heal the Bay: Key to the Sea program introducing preschool - 12 students, as well as university students, teachers and the general public to marine biology on the beach and in the on-site laboratory.