Experience

International Schools Partnership - Middle East

• United Arab Emirates
• Education Management
• 1 - 100 Employee

• Regional Head of Admissions - Middle East

  • Jan 2019 - Present

  Regional Head of Admissions - Middle East Regional Head of Admissions - Middle East



Brighton College Dubai

• United Arab Emirates
• Primary and Secondary Education
• 1 - 100 Employee

• Admissions Manager

  • Nov 2017 - Jan 2019



Taaleem

• United Arab Emirates
• Education Administration Programs
• 700 & Above Employee

• Director of Development & Admissions

  • Nov 2014 - Nov 2017

  In my current role as Director of Development and Admissions, I am responsible for overseeing all Admissions & Customer contact/administration staffs roles and responsibilities. I report to the school’s Principal, board of directors and the CEO. I oversee the admissions processes on a day-to-day basis, from the first point of contact for enrolment through to the student leaving the school at the end of their academic career along with data collated from parental exit interviews. I ensure student numbers are in line with Taaleem Groups’ forecasted figures whilst also monitoring student retention in order to update the Senior Executive Board with weekly, monthly and yearly reports and statistics on current and predicted student numbers. Audits of the Admissions staff, processes and data are also carried out and analysed on a regular basis to ensure targets are met and best practices are delivered and maintained within the staff.I have been an integral member of DBSJP staff which has led to the school receiving the ‘Best School in Dubai’ award earlier this year. I am the primary point of contact for the Group’s admissions departments and as such “Chair” Taaleem’s Admisisons Managers Board to produce Taaleem’s admissions policies and procedures to ensure best practice and continuity throughout the group. I manage my staff by ensuring they have the most up to date training and information in order to not only maintain but improve their performance. This enhances their personal development plans and supplies them with the necessary tools to provide the best possible customer experience going forward.Overseeing open days and being the first point of contact for press and radio interviews, along with managing the marketing and promotion of the school brand, has given me a strong, customer focused, media platform to deal with any situation that may arise. Show less

• Admissions Manager

  • Jun 2012 - Nov 2014

  I was responsible for overseeing the complete admissions process from initial enquiry to the child(ren) joining the school. This includes maintaining relevant records and statistics, generating all correspondence - on all enquiries, prospectus requests, registrations/applications, as well as meeting prospective parents and their child(ren) to discuss matters regarding their admission. Line Manager to Admissions staff and Marketing Officer.



Fortes Education

• United Arab Emirates
• Education Administration Programs
• 1 - 100 Employee

• Registrar

  • Aug 2011 - Jun 2012

  To manage the day to day running of the schools Admissions Department. To manage the day to day running of the schools Admissions Department.



TLC Favours LTD

• Derby, United Kingdom

• Director/Designer

  • Jun 2004 - Aug 2011

  E-commerce customer focused business. Providing bespoke personalised items. E-commerce customer focused business. Providing bespoke personalised items.



British Car Auctions Limited

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Senior Client Services Administrator

  • Nov 2003 - Jul 2005

  Senior Client Services Administrator Senior Client Services Administrator



Britannia Airways Ltd

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Senior Airline Cabin Crew

  • Feb 1996 - Jan 2001

  Senior Airline Cabin Crew Senior Airline Cabin Crew