Experience

AveNew RE

• United Arab Emirates
• Real Estate
• 1 - 100 Employee

• Administrative Supervisor

  • Mar 2023 - Present

  * Answering telephone calls and responding to inquiries promptly and professionally. * Preparing sales documents, including the Sales Purchase Agreement (SPA), prior to scheduled appointments. * Reviewing all sales files for accuracy; returning them to the sales representative for correction as required, and conducting final review and processing of sales files to Head Office. * Maintaining and updating other marketing and sales reports as required. * Preparing Amendments for sales representatives to follow up with the customer. * Preparing and maintaining specific reports for the Sales Office, advising of outstanding items to be addressed. * Maintaining the filing system and inventory of office supplies. * Attending and participating in sales meetings. * Writing meeting minutes as required. * Assisting in entering data in any forms. * Supporting management and sales representatives with administrative and sales-related tasks. * Handling the registration process for external agencies. * Developing Booking/Reservation forms using Sales Force. * Maintaining accurate documentation of the office and clients. * Managing the Oqood Registration process. * Creating various Rera Forms and contracts, such as Form I, Contract A, B, F, and U. * Generating rental and sales quotations. * Composing, editing, and drafting letters, addendums, and property-related contracts. * Performing other duties within the job's scope, spirit, and purpose, as requested by management. Show less



Country Home Real Estate

• United Arab Emirates
• Real Estate
• 1 - 100 Employee

• Sales Administrator and Marketing Executive

  • Dec 2020 - Mar 2023

  Customer Service and Administration: * Handling telephone and walk-in inquiries professionally and courteously. * Meeting and interacting with clients, prospective clients, internal and external customers in a courteous and professional manner. * Ensuring timely response to all phone messages and emails by the end of each business day. * Maintaining an overall focus on enhancing the customer experience. * Assisting with rent collection efforts, including accepting and processing rental payments, placing rent reminder calls, and preparing rent reminder notices * Assisting with deposits and purchase orders and preparing parts and material lists * Assisting with record management and old files management * Assisting with tenant move-ins and move-outs * Being knowledgeable about the community, property amenities, pricing, and availability in order to respond to leasing queries * Conducting monthly market surveys and having a thorough understanding of competing properties and current market conditions * Conducting viewings of the property and suites with prospective residents. * Completing and maintaining a consistent and accurate traffic report and submitting it to Management according to established policy and procedure Marketing: * Developing, implementing, and managing all systems for clients, including lead generation, database management, and back-office support * Overseeing listings portals, files, and listing marketing materials such as brochures, flyers, and online marketing efforts * Managing property listings on various online portals, including Property Finder, Bayut, and Dubizzle. * Handling social media marketing campaigns on platforms like Facebook, Instagram, and LinkedIn * Responding promptly to all forms of leads, including WhatsApp, calls, and emails * Providing support to Sales and Leasing agents * Maintaining and utilizing a comprehensive lead follow-up system * Preparing reports, presentations, and briefs Issuing Trakheesi permits for advertising. Show less



Azco Real Estate Brokers (LLC)

• United Arab Emirates
• Real Estate
• 100 - 200 Employee

• Office Administrator

  • Feb 2020 - Nov 2020

  * Serving as the initial point of contact for all communication between the manager and clients, ensuring prompt and professional responses. * Managing and organizing the office filing system, ensuring documents are easily accessible and well-maintained. * Creating and maintaining spreadsheets in Excel, providing accurate and up-to-date reports to the managing director. * Monitoring inventory levels for sales, rentals, and renewals, ensuring efficient stock management. * Compiling and organizing various office documents, ensuring accuracy and attention to detail. * Coordinating with buyers and sellers as necessary, facilitating smooth transactions. * Drafting tenancy contracts for leasing and MOUs for sales transactions, ensuring all terms and conditions are accurately reflected. * Assisting tenants with the signing of tenancy contracts and addressing any concerns they may have regarding the terms and conditions. * Issuing Ejari, ensuring compliance with relevant regulations and guidelines. Show less