Experience

Markell Estate Planning & Elder Law LC

• United States
• Law Practice
• 1 - 100 Employee

• Director Business Development & Community Outreach

  • Dec 2019 - Present



American Express Global Business Travel

• United States
• Travel Arrangements
• 700 & Above Employee

• Sr. Strategic Accounts Manager

  • Apr 2017 - Apr 2019

  ● Managed 7 middle market accounts with a total annual travel budget of $40M ● Evaluates and optimizes client's global travel programs, OBT, and data analytics resulting in cost savings ● Achieved 113% of P&L goal in direct revenue, profitability, and transaction increases in 2018 ● Closed 2 complex global expansion agreements in APAC and EMEA ● Implemented predictive data driven analytics, AI, and machine learning technologies resulting in $5M in client savings ● Scored 9.8/10 in NPS for client management effectiveness ● Recognized for 100% client retention in middle market segment ● Utilized challenger sales techniques to up-sell and expand revenue to 116% of goal in 2018 ● Resigned 3 clients to multi-year contract extensions and averting traditional RFP process. ● Oversaw $1M in cost savings due to contract negotiations for air, hotel and car. Show less



Drury Hotels

• United States
• Hospitality
• 700 & Above Employee

• • Jun 2014 - Apr 2017

  ● Large market business development manager for independently owned hotel chain with 154 hotels in 25 states ● 2015, National Account Manager of the Year Award recognized for contracting new Fortune 100 clients● Exceeded individual revenue goals by 32% in 2015 ● Exceeded individual revenue goals by 42% in 2016● Negotiated with 50 Global Travel Managers, Purchasing Directors, and TMC's to execute chain wide hotel transient contracts ● Developed webinars and marketing campaigns to increase brand recognition and drive contract compliance Show less

• • Aug 2013 - Jun 2014

  ● Created sales strategy for 2 underperforming hotels increasing hotel stays and overall P&L by 20%● Utilized Hotelligence, Star Reports and Salesforce to analyze potential revenue opportunities for over 100 clients● Cultivated internal and external partnerships with travel managers, directors, and market leaders to achieve business goals and objectives



Panera Bread

• United States
• Restaurants
• 700 & Above Employee

• Regional Sales Manager

  • Jul 2010 - Aug 2013

  ● Managed 150 clients and increased contracted sales by 33% in 2010- 2011 for 16 high volume bakery cafes ● Supervised and directed the inside sales efforts of 16 corporate catering cafe-based team members ● Provided training to on-site catering coordinators to improve sales competencies ● Market development manager responsible for initiating and increasing market share of St Louis based corporate catering sales contracts ● Managed 150 clients and increased contracted sales by 33% in 2010- 2011 for 16 high volume bakery cafes ● Supervised and directed the inside sales efforts of 16 corporate catering cafe-based team members ● Provided training to on-site catering coordinators to improve sales competencies ● Market development manager responsible for initiating and increasing market share of St Louis based corporate catering sales contracts



Pfizer

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Pharmaceutical Territory Representative

  • Jun 2001 - Nov 2009

  ● Regularly surpassed pharmaceutical sales quotas ● Consistently ranked in the top 10% nationwide for sales of new and established pharmaceutical products ● Excelled in communicating and negotiating with clients ● Prioritized client rapport, building credibility, and cultivating lasting relationships ● Transformed bottom-ranked territory to a top-producing revenue generator ● Experience selling to gastroenterology, surgeons, psychiatry, neurology, dermatology, OB-GYN, and long-term care facilities Show less