Dawn Pantano, CRSC

Property Manager/Resident Service Coordinator at Maloney Properties, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Malden, Massachusetts, United States, US

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Bio

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Experience

    • United States
    • Real Estate
    • 200 - 300 Employee
    • Property Manager/Resident Service Coordinator
      • Dec 2020 - Present

    • Resident Service Coordinator/ Assistant Property Manager
      • Jan 2012 - Present

    • Co-facilitator
      • Jan 2010 - Nov 2010

      Beverly Counsel on Aging Beverly Counsel on Aging

    • Resident Service Coordinator
      • Sep 2008 - Jun 2010

      Responded to referrals from management team, residents and self referrals Worked with residents to identify and assess their needs Kept a regular work schedule known to residents and the management team Kept required documentation about residents and any service coordination activities Maintained confidentiality Identified and coordinated services to meet residents' needs whether chronic or critical Maintained current information on resources, services and program options Ensured for proper display of such resources through a monthly newsletter and documentation board Established positive working relationships with local, state, and federal agencies as well as religious agencies Created a yearly plan and budget and kept appropriate financial records Worked to educate and inform on-site staff of issues affecting residents Acted as a liaison between residents, their family, the development community and the neighborhood. Implemented programs that enhance social skills and community involvement promoting self sufficiency Created programs or bring outside programs on-site where needed to encourage personal growth and community involvement Developed and managed a Computer Learning Center on site Did fundraising and grant writing to help support program initiatives Assisted as a member of the management team in representing the property in a positive manner with literature and information given to the general public Met initial certification and annual training requirements Assisted hoarding and/or cluttering residents with cleanup and/or resources that aide in the cleanup process Show less

    • Outreach Worker
      • Jan 2008 - May 2008

      Provided outreach to children and their families Provided direct services to help families promote academics Assisted social workers in group and/or family interventions Participated in group activities for clients Utilized mediation techniques to help families solve conflicts Assisted in crisis intervention Prepared and maintained documents Transported clients throughout community for specific need Maintained confidentiality Provided outreach to children and their families Provided direct services to help families promote academics Assisted social workers in group and/or family interventions Participated in group activities for clients Utilized mediation techniques to help families solve conflicts Assisted in crisis intervention Prepared and maintained documents Transported clients throughout community for specific need Maintained confidentiality

    • Teacher
      • May 2002 - Jan 2008

      Planned WORLD curriculum Assisted children in potty training Communicated with parents daily both in writing and verbally Encouraged children to use self help skills Mediated problem solving Interacted with children on individual and/or group basis Facilitated parent conferences Promoted positive behavior by using redirection Completed developmental profiles on each child Maintained portfolios based on child's progress Planned WORLD curriculum Assisted children in potty training Communicated with parents daily both in writing and verbally Encouraged children to use self help skills Mediated problem solving Interacted with children on individual and/or group basis Facilitated parent conferences Promoted positive behavior by using redirection Completed developmental profiles on each child Maintained portfolios based on child's progress

    • Assistant Teacher
      • Nov 1999 - Apr 2002

      Worked with school aged children Communicated with parents daily verbally and in writing Specialized learning groups encouraging the ongoing use of fine motor skills Mediated problem solving Interacted with children on individual and/or group basis Participated in physical activities with children Tutored students with homework and projects Planned art activities to promote creativity Worked with school aged children Communicated with parents daily verbally and in writing Specialized learning groups encouraging the ongoing use of fine motor skills Mediated problem solving Interacted with children on individual and/or group basis Participated in physical activities with children Tutored students with homework and projects Planned art activities to promote creativity

Education

  • Merrimack College
    Liberal Arts, Psychology and Sociology
    1998 - 2002
  • Merrimack College
    Bachelor of Arts, Psychology
    1998 - 2002
  • Merrimack College
    Bachelor of Arts (BA), Psychology and sociology
    1998 - 2002
  • Merrimack College
    Liberal arts
  • Peabody Veterans Memorial High School
    Bachelor of Arts, Psychology

Community

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