Experience

Champion Metal & Glass, Inc.

• United States
• Construction
• 1 - 100 Employee

• Assistant Project Manager

  • Aug 2015 - Present

  Supports Project Management in successful completion of projects. Responsible for tracking/maintaining/monitoring project schedules. Reviews plans and specifications to understand the scope of work required. Maintains submittals/RFI/Change Requests/Change Orders thru Timberline/FTP sites. Attends kick off meetings for all new projects, along with weekly PM and APM meetings for review of ongoing projects. Obtains Estimates & Lead Times, Releases Material and creates manifests for delivery to job sites. Establishes/Follow up on deadlines with Project Managers and other departments. Show less



TruGreen

• United States
• Consumer Services
• 700 & Above Employee

• Customer Care Coordinator

  • Mar 2013 - Aug 2015

  Coordinated and resolved customer follow-up requests as a liaison between branches and customers to provide and maintain the highest level of customer service. Reviewed and responded to customer feedback collected through external sources. Compiled statistical data, identified trends and reports to management team. Responsible for contacting cancelled customers, and by the use of probing questions, identified the real cause for cancellation. Then, using previously approved offers, attempted to regain them as a customer. Show less



Project Designs

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Office Manager/Assistant Project Manager

  • Mar 2009 - Mar 2013

  Facilitated day to day operations including: material ordering, customer contracts and correspondence, client scheduling and travel arrangements. Reviewed and Interpreted plans and specifications. Maintained submittals/RFI/Change Orders. Administered punch list and project close-out activities. Facilitated day to day operations including: material ordering, customer contracts and correspondence, client scheduling and travel arrangements. Reviewed and Interpreted plans and specifications. Maintained submittals/RFI/Change Orders. Administered punch list and project close-out activities.