Dawn Mendonca
Lead Analyst at Smart ERP Solutions Inc.- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Full professional proficiency
-
Hindi Limited working proficiency
-
Marathi Elementary proficiency
-
Konkani Elementary proficiency
Topline Score
Bio
Credentials
-
Oracle Global Human Resources Cloud 2017 Certified Implementation Specialist
Oracle
Experience
-
Smart ERP Solutions Inc.
-
United States
-
Information Technology & Services
-
100 - 200 Employee
-
Lead Analyst
-
Apr 2021 - Present
Oracle Cloud HCM Lead Analyst
-
-
Senior Analyst
-
Dec 2014 - Apr 2021
Oracle Cloud HCM Functional Consultant
-
-
-
Dexler Information Solutions Pvt. Ltd.
-
India
-
E-Learning Providers
-
1 - 100 Employee
-
Functional Consultant for Campus Solutions ERP
-
Jun 2012 - Oct 2014
Pre-Sales Demos All over India for The Campus Solutions ERP. (Campus Metalink) Client Support for Existing Clients. Product Training for Junior Cunsultants. Product Enhancements. Pre-Sales Demos All over India for The Campus Solutions ERP. (Campus Metalink) Client Support for Existing Clients. Product Training for Junior Cunsultants. Product Enhancements.
-
-
-
Citagus Software Pvt. Ltd aka Citagus Software USA Inc
-
United States
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Associate Functional Consultant
-
Dec 2010 - Jun 2012
Consultant for a Campus Solutions ERP- Campus Metalink The Position included Requirements gathering, Fit gap analysis, Implementation, Support etc. Support activities were done after implementation over emails and calls, Consultant for a Campus Solutions ERP- Campus Metalink The Position included Requirements gathering, Fit gap analysis, Implementation, Support etc. Support activities were done after implementation over emails and calls,
-
-
-
Sitel Group
-
Outsourcing and Offshoring Consulting
-
700 & Above Employee
-
Customer Service Representative
-
Jan 2009 - Dec 2009
Handling Inbound Calls for a process called Nectar based in the United Kingdom. Nectar is a loyalty card program which is well renowned in the whole of the United Kingdom. Helping Customers with queries regarding their loyalty card. Was very well rated by the QA at the process for dealing with customers and was shifted into a team of good performers handling a seperateline for customers. Handling Inbound Calls for a process called Nectar based in the United Kingdom. Nectar is a loyalty card program which is well renowned in the whole of the United Kingdom. Helping Customers with queries regarding their loyalty card. Was very well rated by the QA at the process for dealing with customers and was shifted into a team of good performers handling a seperateline for customers.
-
-
Education
-
2005 - 2009
St. Andrew's College of Arts, Science and Commerce
BSc IT, Information Technology
Community
