Dawn K. Stiers
Principal Consultant, Professional Services at Rizing HCM- Claim this Profile
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Bio
Experience
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Rizing HCM
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Canada
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IT Services and IT Consulting
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100 - 200 Employee
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Principal Consultant, Professional Services
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Nov 2012 - Present
• Oversee and execute implementation projects from requirements gathering to launch of new LMS and HCM systems for customers in a wide variety of industries around the world • Control timelines, resources, and scope to achieve successful implementations of SaaS products • Conduct workshops with customers to gather business requirements and develop implementation plans and strategies • Develop technical and non-technical processes to overcome challenges in existing systems • Develop change management approaches to improve adoption of new systems • Work with customers to implement SAP SuccessFactors Human Capital Management (HCM) modules for a wide variety of industries of differing sizes, focused on implementation of the SuccessFactors Learning Management System (LMS) and Jam modules • Training development and delivery Show less
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US Foods
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United States
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Food and Beverage Services
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700 & Above Employee
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Manager, E-Learning
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Oct 2011 - Nov 2012
• Oversee the implementation of a company-wide learning management system (LMS) • Establish learning and development design guidelines and standards to be used throughout the company • Assist functional areas within US Foods to create and improve training programs, adhering to established guidelines, achieving established objectives • Manage US Foods Learning and Performance Portal support team to improve the functionality of the portal and to address user needs and requests • Review and assess quality of training offerings from external vendors to offer to internal staff Show less
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IT Technical Trainer II - Web
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Apr 2001 - Oct 2011
• Lead on the selection, implementation, and continued administration of BCBSA learning management system, the Blue Learning Center (sm) • Lead on the selection of outside vendors to convert course materials into a WBT format • Act as consultant for other BCBSA training developers • Creation and maintenance of web-based training courses • Manage teams of outside consultants • Work cross-departmentally within BCBSA to create, implement, and maintain WBT programs for the Blue Learning Center • Creation, maintenance, and delivery of courses Show less
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Computer Training Consultant
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Jan 2001 - Apr 2001
• Designed computer training curriculum for UAW members working at the Case Corporation • Performed needs analysis of learners • Created training materials for computer classes based upon identified needs • Delivered computer training to UAW members • Designed computer training curriculum for UAW members working at the Case Corporation • Performed needs analysis of learners • Created training materials for computer classes based upon identified needs • Delivered computer training to UAW members
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Head of Computer Education
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Oct 1996 - Apr 2001
•Plan, design, and conduct computer training courses •Select and maintain computer lab equipment •Develop and conduct staff training •Perform assessment of employees and create development programs to improve performance •Plan, design, and conduct computer training courses •Select and maintain computer lab equipment •Develop and conduct staff training •Perform assessment of employees and create development programs to improve performance
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University of Minnesota
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United States
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Higher Education
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700 & Above Employee
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Graduate Assistant - Human Resource Development (HRD)
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Nov 1996 - Jun 1998
• Translated core HRD courses into web-based courses for the University of Minnesota • Assisted in the development of technology ability requirements for University of Minnesota and MnSCU faculty • Assisted in the selection of a web-based training vendor to help meet those requirements University of Minnesota and Minnesota State Colleges and Universities (MnSCU) faculty and students. • Translated core HRD courses into web-based courses for the University of Minnesota • Assisted in the development of technology ability requirements for University of Minnesota and MnSCU faculty • Assisted in the selection of a web-based training vendor to help meet those requirements University of Minnesota and Minnesota State Colleges and Universities (MnSCU) faculty and students.
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Computer Software Trainer
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May 1994 - May 1996
• Created and conducted Macintosh and Windows classes for Cornell University students, staff, and faculty • Authored training materials, including manuals, web-pages, PowerPoint presentations, and edited training videos for courses. • Developed a train-the-trainer course for 250 student instructors to teach 3000 new students about the Internet and their e-mail accounts • Created web-based training courses for how to use basic Cornell University systems for staff and faculty • Created and conducted Macintosh and Windows classes for Cornell University students, staff, and faculty • Authored training materials, including manuals, web-pages, PowerPoint presentations, and edited training videos for courses. • Developed a train-the-trainer course for 250 student instructors to teach 3000 new students about the Internet and their e-mail accounts • Created web-based training courses for how to use basic Cornell University systems for staff and faculty
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Education
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Cornell University
BS, Communication -
The George Washington University School of Business
Master Certificate via ESI, IT Project Management -
University of Minnesota
Adult Education