Dawn Henson CIC CRM CISR

Senior Commercial Account Manager at Scott Insurance
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Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

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Credentials

  • Certified Risk Manager
    The National Alliance for Insurance Education and Research
    Jul, 2015
    - Nov, 2024
  • Certified Insurance Counselor
    The National Alliance for Insurance Education and Research
    Apr, 2011
    - Nov, 2024
  • Certified Insurance Service Representative
    The National Alliance for Insurance Education and Research
    Jul, 2008
    - Nov, 2024
  • Virginia Property & Casualty Agent License
    Virginia Department of Insurance

Experience

  • Scott Insurance
    • United States
    • Insurance
    • 300 - 400 Employee
    • Senior Commercial Account Manager
      • Jan 2008 - Present

      Manage a diverse book of clients of over $700,000 in agency commissions with focus in construction and manufacturing risks Build and maintain strong relationships with clients and underwriters Negotiate favorable renewal pricing, limits and coverage terms with carriers and wholesalers Create a renewal strategy and conduct a survey of carrier markets to ensure favorable policy placement for new business and renewals Prepare analytical reports of premium, exposure and loss data Identify opportunities to enhance coverage for current clients through account rounding Provide detailed and timely responses to all client questions and concerns Review client contracts and advise clients on any insurance deficiencies Review policy documents to ensure they were issued in accordance with the negotiated terms Create insurance proposals to present coverages and premiums to clients Prepare applications, binders, endorsements, audits and insurance certificates in accordance with agency standards Accurately invoice all policies, handle premium finance agreements and past due collections Train and develop newly hired account managers

  • Nationwide
    • Insurance
    • 700 & Above Employee
    • Rate Examination Analyst
      • May 2005 - Jan 2008

      Analyzed vendor reports and policy data to determine appropriate rating Evaluated and make decisions regarding appropriate actions to take once file analysis is complete Investigated policies for fraud using available online resources Provided superior customer service to internal and external customers to resolve disputes Analyzed vendor reports and policy data to determine appropriate rating Evaluated and make decisions regarding appropriate actions to take once file analysis is complete Investigated policies for fraud using available online resources Provided superior customer service to internal and external customers to resolve disputes

Education

  • Longwood University
    BSBA, Business
    1999 - 2003

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