Contract Specialist & Customer Service Supervisor

• Jan 2021 - Present

Human Resources Generalist

• Jun 2020 - Dec 2020

Responsible for all aspects of Human Resources for the agency. Provide daily administration of benefits, responsible for maintaining all leaves of absence while ensuring legal, ADA and HR compliance standards are maintained. Administer and maintain compliance with State and Federal regulations and company policies. Oversee the investigation and resolution of internal employee complaints and prepare agency response to all parties. Responsible for all aspects of Human Resources for the agency. Provide daily administration of benefits, responsible for maintaining all leaves of absence while ensuring legal, ADA and HR compliance standards are maintained. Administer and maintain compliance with State and Federal regulations and company policies. Oversee the investigation and resolution of internal employee complaints and prepare agency response to all parties.

Administrative Services Officer

• Jun 2018 - Feb 2020

As the Administrative Manager I was responsible for all Human Resource functions, facility operations and management of all administrative support services . I worked with the Executive team on strategic planning, operational efficiencies, recruitment strategies, and the coordination, training, and implementation of all safety processes for the agency. Specific accomplishments included: - Managed agency staff and communication for the agency during the 2018 Kincaid Fire and PG&E power shut down.- Developed and conducted cross training of support staff for agency restructure. - Managed the process to bring all personnel files into compliance and initiated a maintenance structure.- Wrote agency wide Safety Plan, including the implementation and modification of safety measures and processes.- Trained and supervised Administrative Support Supervisors.

Program Planning & Evaluation Analyst

• Oct 2017 - May 2018

I was the Public Health Emergency Preparedness Coordinator for the County of Sonoma. As the administrative and program lead I worked to ensure the Department of Health Services was prepared and capable of responding to emergencies and disasters. I was the primary liaison to the State on Public Health Emergency Preparedness and Pandemic Influenza grants matters and any potential grants that support medical health preparedness and response. As the technical expert on departmental emergency management. I was responsible for determining performance measures on disaster preparedness, analyzing, summarizing and sharing assessments of department readiness, and developing and implementing plans to address readiness gaps.

Department Analyst, Public Health Preparedness / Environmental Health & Safety

• Jul 2011 - Sep 2017

As the Public Health Preparedness Analyst I was responsible for leading the disaster preparedness collaboration with all Healthcare facilities in Sonoma County, agencies serving vulnerable populations and voluntary organizations. I served as the County representative to the Bay Area Mass Prophylaxis Work Group that works to plan and enhance processes for the mass distribution and dispensing of medical countermeasures during emergencies. I developed many trainings and exercises at all levels and served as the Exercise Director when needed. I wrote several response plans including devising and implementing and exercising an emergency warehousing plan to meet requirements of medical supply requisition and dispensing for public health emergencies. During this time I also served in a project manager capacity for Environmental Health & Safety. I successfully implemented an electronic file management system ensuring smooth documentation flow with a keen focus on eliminating risks of data lost. I conducted usability tests of public-facing website with Environmental Health & Safety program content by thoroughly analyzing content and designing layout of website to ensure user experience.

Emergency Preparedness Administrative Coordinator

• May 2006 - Jul 2011

This position worked closely with the Deputy Health Officer, Program Planning Analyst, local health care providers, local emergency responders, community-based organizations, and officials of local, state, and federal jurisdictions in support of the County’s bio-terrorism task force, epidemiological surveillance and response, pandemic influenza grant, and other health emergency response planning. I develop comprehensive field operations guides for medical mass dispensing that included security plans developed in collaboration with local law enforcement agencies. In addition to preparedness activities I administered contracts, grants and standard agreements for the Public Health section and was responsible for the supervision of accounting and administrative support staff of several programs.

Assistant HR Training Coordinator

• Jul 2001 - May 2006

Assisted training Manger with trainings and development programs offered to over 4,000 County Employees. Responsible for special event planning, contract development, program development for a 3-tiered professional development program, and accounting associated with all trainings.