Experience

Scarborough TEC Business Development

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Learning Support Practioner

  • Sep 2019 - Present



Scalby School

• Education Management
• 1 - 100 Employee

• Teaching Assistant

  • Oct 2018 - Aug 2019



Teaching Personnel

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Teaching Assistant

  • Nov 2017 - Oct 2018



The White Company

• United Kingdom
• Retail
• 700 & Above Employee

• Retail Operations Trainer

  • May 2016 - Oct 2017



pointOne EPoS

• Epos Trainer

  • Aug 2014 - Apr 2016



Whitbread

• New Openings Trainer

  • Jan 2012 - Nov 2013

  -Responsible for managing and co-ordinating all training programmes for new Restaurant openings -Train all Management Team and Team Members in the agreed priority skills -Support post opening review process to assess & measure the success of each development -Responsible for managing and co-ordinating all training programmes for new Restaurant openings -Train all Management Team and Team Members in the agreed priority skills -Support post opening review process to assess & measure the success of each development



Agora Solutions S.A.

• Spain
• IT Services and IT Consulting
• 1 - 100 Employee

• Trainer/Implementer

  • Aug 2005 - Nov 2008

  •Responsible for training and implementation of POS systems in the hospitality industry; deliver 'scope of work' to meet budget, quality/specifications and timeframe. •Deliver face to face training, feedback and coaching to all management and staff on the new systems. •Subject matter expert for EPOS. •Ensure effective implementation and on going effectiveness of POS systems; oversee business process (planning, co-ordinating, acceptance testing, facilitation, and customising training, and go-live support). •Liaise/communicate closely with clients and other parties. •Administration and management reporting. Achievements •Involved in successful roll out of POS Systems to 4 Star Hotel Chain Show less



Micros Fidelio UK Ltd

• Trainer/Installer

  • 2005 - 2008



Scottish & Newcastle Retail

• General Manager- Brand Training Advisor

  • Jun 1997 - Apr 2004

  Restaurant Manager Old Orleans Training Advisor Themed Dining Regional Brand Training Co-ordinator •Responsible for training and development of Assistant Managers in 36 Branded Restaurants. •Identify training needs in conjunction with regional managers; develop and deliver training courses to address needs. •Develop culture of awareness and focus on training. •Complete restaurant training audits and implement action plans as required. •Assist in developing brand standard manual and national training program Achievements •Increased profitability to bring in line with company targets. •Implemented all the factors necessary to successfully launch a new Restaurant. •Co-ordinated training for new business opening. Show less