Dawn E. Brown
Dental Implant Consultant at ClearChoice Dental Implant Call Center- Claim this Profile
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Bio
Experience
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ClearChoice Dental Implant Centers
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United States
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Hospitals and Health Care
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700 & Above Employee
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Dental Implant Consultant
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Feb 2012 - Present
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Customer Service Representative
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Jan 2011 - Jun 2011
Responsible for excellent customer service, meeting call metrics. Taking payments, updating customer information, analyzing customer's calling history and suggesting new plans if appropriate, change of mobile devices and programming of new device, change of mobile numbers, level one trouble shooting. Responsible for excellent customer service, meeting call metrics. Taking payments, updating customer information, analyzing customer's calling history and suggesting new plans if appropriate, change of mobile devices and programming of new device, change of mobile numbers, level one trouble shooting.
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HCL Hewlett Packard
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Information Technology & Services
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200 - 300 Employee
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Inside Sales Account Manager
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Jun 2007 - Mar 2009
Sold computers, SmartBoards, projectors, warranties, theft protections, software, 3rd party options into the Illinois K-12 sector. Was responsible for the entire lower portion of the state of Illinois. Set appointments for sales calls for my outside sales rep to meet with new or current school districts to grow our customer base. Worked closely with business partners and indirect resellers to offer the best options at competitve prices within specific delivery timelines. Met or exceeded nearly all quarterly sales quotas.
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Education
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Remington College - Colorado Springs Campus
Pharmacy Technician, Certification -
Yavapai College