Experience

AIIM International

• United States
• Industry Associations
• 1 - 100 Employee

• Manager, Administrative Services

  • Dec 2007 - Present

  Oversee Accounts Payable processes, including data entry of all invoices into Great Plains, the distribution of invoices for coding - to appropriate staff, the allocation of invoices to correct account - in preparation for the check run, and timely collection and management of 1099 information - as appropriate for contractors and consultants.Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.Manage Credit Cards via appropriate online method and research process for credit card inquiries, member information when no documentation comes with check, payments without detailsOversee research process for credit card inquiries, member information when no documentation comes with check, payments without detailsManage- employee expense reimbursement system (CONCUR) Collaborate with Sales on Collection of delinquent receivables monthlyRecruit for, hire and terminate clerical and administrative personnel

• Account Payable/ Accounts Receivable Specialist

  • Sep 1996 - Dec 2007

  Serve as Cash Receipts and Customer Service lead by Processing all checks and lockboxes received from the bank, process credit cards via appropriate on-line method.Processing Accounts Payable, including data entry of all invoices into Great Plains Account Software, distributing invoices for coding to appropriate staff.Preparing checks for weekly check runAnalyze expense reports for accuracy by matching dates and receipt totals to reportManage Credit Cards via appropriate online method.Oversee research process for credit card inquiries, member information when no documentation comes with check, payments without details

• Member Customer Service Specialist

  • Jan 1993 - Sep 1996

  Give assistance to customers and their specific needsPrepared new and prospective member correspondenceAssembled new member service kitsMaintained membership databaseProvided solutions to customer complaintsDemonstrated a consistent congenial and helpful attitude toward all customers and staffDemonstrated a commitment to service delivery