Business Development Manager, Tech Talent Pipeline, John Jay College

• Jul 2023 - Present

Working to secure partnerships and present employment opportunities for John Jay graduates with computer science and cybersecurity degrees. Working to secure partnerships and present employment opportunities for John Jay graduates with computer science and cybersecurity degrees.

Founder | Policy Advocate | Director of Learning & Development

• Apr 2013 - Jul 2023

Founded a training start-up that provides educational sessions for the technically challenged. My work primarily focuses on the elderly population and helping parents navigate tech use with their children. User-focused classes are conducted at libraries, assisted living facilities, and community centers. Consulted individuals to embrace and incorporate technology, social media, and productivity applications, focusing on digital literacy empowerment, digital mindfulness, and humane technology advocacy. Key Impact Areas Advocates for the creation of humane technology to ensure equitable, safer well-being of users Embraced ambiguity by quickly moving all in-person classes to virtual sessions Creates original content for all interactive classes with a focus on literacy and data security Developed social media marketing for organizations to maximize sales, visibility, and followers with engaging content Builds awareness regarding health and safety risks associated with using technology Increased sales by 50% with strategic marketing and customer engagement Show less

Director Of Marketing And Product Development

• Jan 2019 - Jan 2021

Collaborative activist art experience to promote worldwide equality and on display in the lobby of the Neuberger Museum. Key Accomplishments: Managed and promoted public art experience designed by artists Joanne and Bruce Hunter Volunteer Coordinator and showrunner for a hands-on event with over 500 attendees Successfully managed stakeholders including event staff, media, volunteers, and artists. Collaborative activist art experience to promote worldwide equality and on display in the lobby of the Neuberger Museum. Key Accomplishments: Managed and promoted public art experience designed by artists Joanne and Bruce Hunter Volunteer Coordinator and showrunner for a hands-on event with over 500 attendees Successfully managed stakeholders including event staff, media, volunteers, and artists.

Marketing Project Manager

• Mar 2020 - Aug 2020

* Promoted podcast to entrepreneurial business owners through direct calls and social media * Booked guests for hosts to interview * Promoted podcast to entrepreneurial business owners through direct calls and social media * Booked guests for hosts to interview

Lead Organizer/Director Strategic Partnerships/Social Media Manager

• Oct 2018 - Jan 2019

The Women's March Alliance hosted the NYC Women’s March annually, with over 700,000 attendees in 2019. The Women's March's mission is to harness the political power of diverse women and their communities to create transformative social change. Key Accomplishments: Coordinated planning calls with volunteers and board members for events and public relations Secured partnerships with women-owned and value-aligned organizations Designed promotional and marketing materials to promote the cause Managed website content for better UX and to maximize promotion of the event and donations Implemented ActBlue, Facebook Fundraising, and Text to Donate applications to increase donations Increased fundraising efforts resulting in over $35,000 in contributions in two months with strategic efforts Improved account visibility by increasing followers by 30% with engaging, relevant content Show less

Social Media Manager

• Feb 2017 - Mar 2017

Stand For Rights was Facebook’s premier “Live Event,” promoted as a celebrity telethon for the American Civil Liberties Union in response to threats to democracy and freedoms impacting America. Supported and created content for all social media platforms and digital fundraising efforts. Key Accomplishments: Coordinated operational logistics with Facebook teams for live production Managed fundraising efforts and achieved proceeds of over $1 million by implementing strategic copy/storytelling Show less

Business Specialist

• Nov 2010 - Apr 2013

Provided exceptional service, user experience, and training to customers with curiosity and engaging in user-focused conversations. Conducted in-store classes for users to learn about Apple products and applications for the iPhone,iPad, and Mac computers. Converted hundreds of retail and corporate connections into profitable business relationshipsOverhauled data entry process and improved backlog issues by identifying prospects from dormant accountsDeveloped and led the store’s Apple Camp, providing teens with audio/video multimedia trainingLed an employee engagement initiative designed to champion employee goals and mental health practices Show less

Specialist

• Oct 2010 - Apr 2013

Technology Consultant/Administrative Assistant

• 2009 - 2010

Communication liaison between Chief Technology Officer, administration, staff, and community. Supported leadership calendars, created presentations, and implemented policy changes. Key Accomplishments: Collaborated with team to implement parent-teacher portal by migrating data through Excel Updated website for better UX by parents, teachers, and community. Communication liaison between Chief Technology Officer, administration, staff, and community. Supported leadership calendars, created presentations, and implemented policy changes. Key Accomplishments: Collaborated with team to implement parent-teacher portal by migrating data through Excel Updated website for better UX by parents, teachers, and community.

National Account Manager

• 1994 - 1998

Responsible for building, developing, and managing new and existing relationships for corporate travel clients. Key Accomplishments: Managed national credit card programs for high-profile clients in the northeast region Designed and implemented travel policy with leadership teams Repaired dysfunctional relationships by managing stakeholder expectations and building cross-functional teams Responsible for building, developing, and managing new and existing relationships for corporate travel clients. Key Accomplishments: Managed national credit card programs for high-profile clients in the northeast region Designed and implemented travel policy with leadership teams Repaired dysfunctional relationships by managing stakeholder expectations and building cross-functional teams

Account Manager

• 1991 - 1993

Business Development Lead • Responsible for driving new business development from a diverse customer base in the higher education and not-for-profit sectors • Developed new client relations with local colleges and universities, hospitals, museums, and associations resulting in an increase in event bookings of over 30% annually • Created new cruise packages including harbor island tours, mystery dinner cruise, and holiday event program Business Development Lead • Responsible for driving new business development from a diverse customer base in the higher education and not-for-profit sectors • Developed new client relations with local colleges and universities, hospitals, museums, and associations resulting in an increase in event bookings of over 30% annually • Created new cruise packages including harbor island tours, mystery dinner cruise, and holiday event program

Meeting Planner

• 1990 - 1991

• Communicated with clients, negotiated rates within budgets, inspected properties, booked travel. • Provided detailed reporting to travel managers. • Communicated with clients, negotiated rates within budgets, inspected properties, booked travel. • Provided detailed reporting to travel managers.