Experience

IVI RMA GLOBAL

• Spain
• Hospitals and Health Care
• 700 & Above Employee

• Patient Services Coordinator

  • Nov 2021 - Present

  * Performs call center functions: answers phones, schedule appointments, takes messages and directs calls to the appropriate person. *Maintain patient accounts by obtaining, recording, and updating personal, financial, and insurance information. *Reviews and verifies patient paperwork and places information in patient chart. * Adheres to standards of business conduct and compliance but can adapt to changing priorities and business needs * Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates and understands audience needs. * Have a positive work ethic and models the behaviors that generates high patient satisfaction ratings. Show less



Animal and Bird Healthcare Center

• Cherry Hill, New Jersey

• Administration Assistant

  • Dec 2016 - Nov 2021

  -Trained administrative assistant on customer service, office procedures. and client correspondence -Communicated with clients and scheduled appointments -Check in/out clients -Operates a cash drawer -Triage for emergencies -Trained administrative assistant on customer service, office procedures. and client correspondence -Communicated with clients and scheduled appointments -Check in/out clients -Operates a cash drawer -Triage for emergencies



Becker ENT

• Voorhees, New Jersey

• Phone Bank Customer Service Representative

  • May 2016 - Dec 2016

  -Answer the phone in a timely and direct calls -Completed scheduling duties and organized phone calls and appointments -Complying with procedures, rules, and regulations on keeping a safe and clean working area -Answer the phone in a timely and direct calls -Completed scheduling duties and organized phone calls and appointments -Complying with procedures, rules, and regulations on keeping a safe and clean working area