Dawn Barnaby
Senior Business Analyst at PMC Retail- Claim this Profile
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Bio
Sanjay Shah
I have known Dawn for over 5 years now and I have no hesitation in providing her with this recommendation. Dawn is a fantastic detail orientated Business Analyst, providing clear and accurate information, maps and documentation. She is not frightened to roll her sleeves up and really get into the subject she is researching; this allows her to provide excellent feedback and make informed challenges when required. She's a first class team-player as well as a self starter. I certainly hope I get the opportunity to work with Dawn again in the future.
Chris Porton
Dawn was working as a Business Analyst when I joined BrightHouse and as we reviewed the strengths and weaknesses of the BAs, she stood out from the rest for her understanding of the business itself, adding to that excellent inherent analytical skills, an attention to detail and an ability to never lose sight of the bigger picture. She was always willing to learn, formalising her Business Analysis methodology while at BrightHouse, and also recognised where she needed to work on her skills in order to become more effective. One key example of this was in her presentation skills and while it is still not her favourite activity, she has developed the confidence and poise to put across her message clearly and with passion. I really enjoyed working with Dawn and I would wholeheartedly recommend her to anyone needing to rely on someone to do a top quality job while also developing the team around them.
Sanjay Shah
I have known Dawn for over 5 years now and I have no hesitation in providing her with this recommendation. Dawn is a fantastic detail orientated Business Analyst, providing clear and accurate information, maps and documentation. She is not frightened to roll her sleeves up and really get into the subject she is researching; this allows her to provide excellent feedback and make informed challenges when required. She's a first class team-player as well as a self starter. I certainly hope I get the opportunity to work with Dawn again in the future.
Chris Porton
Dawn was working as a Business Analyst when I joined BrightHouse and as we reviewed the strengths and weaknesses of the BAs, she stood out from the rest for her understanding of the business itself, adding to that excellent inherent analytical skills, an attention to detail and an ability to never lose sight of the bigger picture. She was always willing to learn, formalising her Business Analysis methodology while at BrightHouse, and also recognised where she needed to work on her skills in order to become more effective. One key example of this was in her presentation skills and while it is still not her favourite activity, she has developed the confidence and poise to put across her message clearly and with passion. I really enjoyed working with Dawn and I would wholeheartedly recommend her to anyone needing to rely on someone to do a top quality job while also developing the team around them.
Sanjay Shah
I have known Dawn for over 5 years now and I have no hesitation in providing her with this recommendation. Dawn is a fantastic detail orientated Business Analyst, providing clear and accurate information, maps and documentation. She is not frightened to roll her sleeves up and really get into the subject she is researching; this allows her to provide excellent feedback and make informed challenges when required. She's a first class team-player as well as a self starter. I certainly hope I get the opportunity to work with Dawn again in the future.
Chris Porton
Dawn was working as a Business Analyst when I joined BrightHouse and as we reviewed the strengths and weaknesses of the BAs, she stood out from the rest for her understanding of the business itself, adding to that excellent inherent analytical skills, an attention to detail and an ability to never lose sight of the bigger picture. She was always willing to learn, formalising her Business Analysis methodology while at BrightHouse, and also recognised where she needed to work on her skills in order to become more effective. One key example of this was in her presentation skills and while it is still not her favourite activity, she has developed the confidence and poise to put across her message clearly and with passion. I really enjoyed working with Dawn and I would wholeheartedly recommend her to anyone needing to rely on someone to do a top quality job while also developing the team around them.
Sanjay Shah
I have known Dawn for over 5 years now and I have no hesitation in providing her with this recommendation. Dawn is a fantastic detail orientated Business Analyst, providing clear and accurate information, maps and documentation. She is not frightened to roll her sleeves up and really get into the subject she is researching; this allows her to provide excellent feedback and make informed challenges when required. She's a first class team-player as well as a self starter. I certainly hope I get the opportunity to work with Dawn again in the future.
Chris Porton
Dawn was working as a Business Analyst when I joined BrightHouse and as we reviewed the strengths and weaknesses of the BAs, she stood out from the rest for her understanding of the business itself, adding to that excellent inherent analytical skills, an attention to detail and an ability to never lose sight of the bigger picture. She was always willing to learn, formalising her Business Analysis methodology while at BrightHouse, and also recognised where she needed to work on her skills in order to become more effective. One key example of this was in her presentation skills and while it is still not her favourite activity, she has developed the confidence and poise to put across her message clearly and with passion. I really enjoyed working with Dawn and I would wholeheartedly recommend her to anyone needing to rely on someone to do a top quality job while also developing the team around them.
Credentials
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Business Analysis Practice
BCS, The Chartered Institute for ITMar, 2017- Nov, 2024 -
Completing the training course for BSC Business Analysis Practice
QA LtdMar, 2017- Nov, 2024 -
BCS Requirements Engineering
BCS, The Chartered Institute for ITMay, 2013- Nov, 2024 -
Completing the training course for BSC Requirements Engineering
QA LtdMay, 2013- Nov, 2024 -
BCS Foundation in Business Analysis
BCS, The Chartered Institute for ITNov, 2012- Nov, 2024 -
Completing the training course for BCS Foundation in Business Analysis
QA LtdNov, 2012- Nov, 2024
Experience
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PMC Retail
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Senior Business Analyst
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May 2021 - Present
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Parasol
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United Kingdom
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Financial Services
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100 - 200 Employee
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Contract Business Analyst
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Aug 2019 - May 2021
BUSINESS ANALYST, ESTEE LAUDER, LONDON. Working in a client facing environment, working alongside the EMEA for RFI scoring Replenishment vendors. Also working with the Global teams for Inventory Services development. BUSINESS ANALYST, CARD FACTORY, WAKEFIELD. Working in a client facing environment reporting to Head of IT Architecture, I gathered requirements across Finance & Master data, providing gap analysis between the AS IS and TO BE processes for the SAP implementation. BUSINESS ANALYST, ESTEE LAUDER, LONDON. Working in a client facing environment, I gathered requirements for adding an additional virtual retailer to the POS platform. This was also in line with gathering requirements for replacing the POS at a future date. BUSINESS ANALYST, PRIMARK, READING. Working in a client facing environment reporting to the Programme Manager, my objective was to work on a Proof of Concept project to trial an automated store occupancy counter system to manage store capacity levels for COVID. BUSINESS ANALYST, HOTEL CHOCOLAT, ROYSTON. Working in a client facing environment reporting to the Director of IT, my objective was to work on a variety of project gathering business requirements. BUSINESS ANALYST, CAROUSEL LOGISTICS LTD, SITTINGBOURNE. Working in a client facing agile environment, my objective was to gather and document the business requirements across three business areas. To create business processes for solution review workshops. To manage the carrier integration work-stream in using a third party to integrated with carriers and clients. Which was all to support the migration of clients from legacy systems, to the new in house developed logistics system. BUSINESS ANALYST, FOREST GARDEN GROUP, HARTLEBURY. Client facing, my objective was to collate high level requirements and create the As Is and To Be process flows as part of a short-term discovery phase, to remove a legacy CRM/TMS system and to move the functions into the existing Sage 1000 ERP system. Show less
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Wyevale Garden Centres
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United Kingdom
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Retail
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200 - 300 Employee
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Senior Business Analyst
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Jan 2018 - Aug 2019
ACHIEVEMENTS • Played a significant part in saving time & cost as a consequence of dual running critical business applications, as the organisation migrated all 140 centres to MS Dynamics AX. • Part of a critical team facilitating the sale & decommissioning of Garden Centres. • Design & implementation of BA Framework & Governance to support the ongoing strategy of the Portfolio Department. RESPONSIBILITIES • Managed the requirements at project level to fulfil business needs in not parallel running. • Involved in the ongoing implementation of Dynamics AX across 120 centres. • Implemented standard BA practices, processes, templates & project governance for the IT Department. • Created As Is processes to support the IT department’s service transition process. • End to end As Is & To Be process modelling including use cases, swim lane diagrams & charts. • Managed requirements & identifying areas of development. This included a backlog of incidents which required development from in house developers & external suppliers. • Reviewed functional designs & cross referencing acceptance criteria to ensure the requirements were being met. • Worked through incidents & liaising with the business areas to ensure requirements are gathered & met to resolve the problems raised. • Supported service transition & incident management across the projects. • Provided project support for embedding operational changes that have been implemented. • Gathered requirements to support the RFI, to suit the reduced garden centre structure. • Worked with third party companies for development opportunities. Show less
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BrightHouse
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Watford, United Kingdom
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Lead Business Analyst
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Mar 2006 - Dec 2017
ACHIEVEMENTS • Successful implementations several systems across supply chain, retail, customer services & HR, which brought standard ways of working & reduced head counts. • Worked on a 2 year project to implement Microsoft Dynamics AX 2012 Warehouse Management System (WMS). This was across 10 warehouse locations with interfaces to the Point of Sale (POS) for 300+ stores (before the estate was reduced). • Responsible for the implementation of an Enterprise Resource Planning system (ERP) Open Retail for tracking products returned for service. • Delivered a payroll system eColleague. Working with Human Resources & payroll to have an electronic staff recording system. • Implemented the in house POS system using third party on & off shore developers. • Fulfilled the business objective to implement PDAs across 10 warehouse locations which linked to a hosted third party & the in house Transport Management System (TMS). RESPONSIBILITIES • Gathered requirements & wrote Business Requirement Documents. • End to end process modelling including use cases, swim lane diagrams & charts. • Stakeholder management. • Worked through all phases of projects & liaising with the business areas to ensure requirements were met. • Created test scripts & plans for User Acceptance Testing (UAT). • Provided project support for embedding & monitoring operational changes when projects were implemented. • Met deadlines & produced documentation for project governance, disaster recovery & business continuity. • Worked in Agile & Prince2 methodologies, with a logical & flexible approach to the development techniques. CUSTOMER SERVICE CENTRE – DEPUTY MANAGER, BRIGHTHOUSE, NORMANTON MARCH 2006 – APRIL 2010 Reporting to the CSC Manager, I was in charge of 11 delivery teams & 3 white goods engineers routing & loading. I also managed the warehouse & administration teams, ensuring the products where carefully handled & tracked through the service channels. Show less
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Operations Manager
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Dec 1995 - Mar 2006
RAP OPERATIONS MANAGER, POLYPIPE GROUP PLC, DONCASTER JULY 2003 – MARCH 2006 RAP Plc was a group of companies that supplied gardening products & gate furniture to independent & leading home improvement retailers. Department head responsible for 5 employees, reporting to the RAP Sales Director. Liaising with different departments ensuring orders were delivered complete & in a timely manner. OPERATIONS MANAGER, RAP LTD, BURNLEY DECEMBER 1995 – JULY 2003 After several internal promotions from a Production Operative ending up Operations Manager, responsible for 50+ employees. I liaised with different departments ensuring the smooth & efficient running of the business. I relocated to Doncaster to continue the role with the Polypipe Group Plc. Show less
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Education
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1986 - 1991
Walshaw High School
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