Dawn Alger
FVP, Corporate Counsel, Third Party Risk at Luther Burbank Savings- Claim this Profile
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Bio
Jorge Valadez
I had the pleasure of working with Dawn while I was Vice President at ReconTrust. Dawn was the relationship manager that was assigned to work with ReconTrust to streamline processes, improve communication, and serve as a bridge to obtain alignment accross the organization. Dawn was an excellent source of knowledge and was forward thinking in her approach. As an internal trustee company Dawn saw the value in leveraging the synergies that existed in order to achieve high success of both groups. I would highly reccomend dawn to any organization that is looking for a strong leader and vendor manager.
Theresa (Terry) Wade
This is my personal recommendation for Dawn Alger. I have worked with her for several years. Dawn is a take-charge person; she consistently demonstrated a strong work ethic and a dedication to success. Her efforts have produced high quality results time and time again. Dawn’s enthusiasm and dedication have been both inspiring and motivating.
Jorge Valadez
I had the pleasure of working with Dawn while I was Vice President at ReconTrust. Dawn was the relationship manager that was assigned to work with ReconTrust to streamline processes, improve communication, and serve as a bridge to obtain alignment accross the organization. Dawn was an excellent source of knowledge and was forward thinking in her approach. As an internal trustee company Dawn saw the value in leveraging the synergies that existed in order to achieve high success of both groups. I would highly reccomend dawn to any organization that is looking for a strong leader and vendor manager.
Theresa (Terry) Wade
This is my personal recommendation for Dawn Alger. I have worked with her for several years. Dawn is a take-charge person; she consistently demonstrated a strong work ethic and a dedication to success. Her efforts have produced high quality results time and time again. Dawn’s enthusiasm and dedication have been both inspiring and motivating.
Jorge Valadez
I had the pleasure of working with Dawn while I was Vice President at ReconTrust. Dawn was the relationship manager that was assigned to work with ReconTrust to streamline processes, improve communication, and serve as a bridge to obtain alignment accross the organization. Dawn was an excellent source of knowledge and was forward thinking in her approach. As an internal trustee company Dawn saw the value in leveraging the synergies that existed in order to achieve high success of both groups. I would highly reccomend dawn to any organization that is looking for a strong leader and vendor manager.
Theresa (Terry) Wade
This is my personal recommendation for Dawn Alger. I have worked with her for several years. Dawn is a take-charge person; she consistently demonstrated a strong work ethic and a dedication to success. Her efforts have produced high quality results time and time again. Dawn’s enthusiasm and dedication have been both inspiring and motivating.
Jorge Valadez
I had the pleasure of working with Dawn while I was Vice President at ReconTrust. Dawn was the relationship manager that was assigned to work with ReconTrust to streamline processes, improve communication, and serve as a bridge to obtain alignment accross the organization. Dawn was an excellent source of knowledge and was forward thinking in her approach. As an internal trustee company Dawn saw the value in leveraging the synergies that existed in order to achieve high success of both groups. I would highly reccomend dawn to any organization that is looking for a strong leader and vendor manager.
Theresa (Terry) Wade
This is my personal recommendation for Dawn Alger. I have worked with her for several years. Dawn is a take-charge person; she consistently demonstrated a strong work ethic and a dedication to success. Her efforts have produced high quality results time and time again. Dawn’s enthusiasm and dedication have been both inspiring and motivating.
Credentials
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Attorney
California State BarJan, 2021- Sep, 2024 -
Certified Regulatory Vendor Program Manager
Compliance Education Institute, LLCJul, 2014- Sep, 2024
Experience
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Luther Burbank Savings
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United States
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Financial Services
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100 - 200 Employee
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FVP, Corporate Counsel, Third Party Risk
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Apr 2021 - Present
• Develops, maintains, and ensures compliance with the Third-Party Risk Management framework, program, policies, processes, and forms.• Works with lines of business to identify, create, and implement new practices and forms, including FFIEC’s Architecture, Infrastructure, and Operations expectations, vendor Cloud Risk Assessments, and Fintech Due Diligence.• Identifies and develops plans for the mitigation of third-party risks, including third-party data breaches, COVID-19 related risks, and new state and federal laws and regulations.• Provides legal support to business units on a day-to-day basis, including providing thought leadership on strategic legal issues and matters, as well as legal support for day-to-day handling of a wide range of business and operations issues, with a focus on third-party risk, contracts, CCPA and other California state law matters. • Drafts, negotiates, and reviews legal documents, including contracts, agreements, and legal memorandum.• Partners with relevant business units to ensure that business requirements and internal contract standards are met.• Advises on third-party due diligence and California privacy law components of projects.• Works with lines of business to monitor, analyze, and implement proposed and changing laws and regulations.• Manages all audits and regulatory examinations of third-party risk.• Prepares and presents reporting of all aspects of third-party risk, including vendors, wholesale brokers, and ESG.• Develops and deploys enterprise-wide third-party risk management training.• Ensures all corporate and Legal Department records are maintained properly and regulatory filings are met.• Prepares and files Section 16 Insider Forms with the SEC. Show less
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First Vice President, Third Party Risk Manager
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Jan 2018 - Apr 2021
• Develops, maintains, and ensures compliance with the Third-Party Risk Management framework, program, policies, processes, and forms.• Works with lines of business to identify, create, and implement new practices and forms, including FFIEC’s Architecture, Infrastructure, and Operations expectations, vendor Cloud Risk Assessments, and Fintech Due Diligence.• Identifies and develops plans for the mitigation of third-party risks, including third-party data breaches, COVID-19 related risks, and new state and federal laws and regulations.• Provides legal support to business units on a day-to-day basis, including providing thought leadership on strategic legal issues and matters, as well as legal support for day-to-day handling of a wide range of business and operations issues, with a focus on third-party risk, contracts, CCPA and other California state law matters. • Drafts, negotiates, and reviews legal documents, including contracts, agreements, and amendments.• Partners with relevant business units to ensure that business requirements and internal contract standards are met.• Advises on third-party due diligence and California privacy law components of projects.• Works with lines of business to monitor, analyze, and implement proposed and changing laws and regulations.• Manages all audits and regulatory examinations of third-party risk.• Prepares and presents reporting of all aspects of third-party risk, including vendors, wholesale brokers, and ESG.• Develops and deploys enterprise-wide third-party risk management training.• Ensures all corporate and Legal Department records are maintained properly and regulatory filings are met.• Prepares and files Section 16 Insider Forms with the SEC. Show less
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Vice President, Third Party Risk Manager
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Jan 2015 - Jan 2018
• Develops, maintains, and ensures compliance with the Third-Party Risk Management framework, program, policies, processes, and forms.• Works with lines of business to identify, create, and implement new practices and forms.• Identifies and develops plans for the mitigation of third-party risks, including third-party data breaches and new state and federal laws and regulations.• Provides support to business units on a day-to-day basis, including providing thought leadership on strategic matters, as well as support for day-to-day handling of a wide range of business and operations issues, with a focus on third-party risk matters. • Drafts, reviews and revises legal documents, including contracts, agreements, and amendments.• Partners with relevant business units to ensure that business requirements and internal contract standards are met.• Advises on third-party due diligence components of projects.• Works with lines of business to monitor, analyze, and implement proposed and changing laws and regulations.• Manages all audits and regulatory examinations of third-party risk.• Prepares and presents reporting of all aspects of third-party risk, including vendors and wholesale brokers.• Develops and deploys enterprise-wide third-party risk management training.• Prepares and files Section 16 Insider Forms with the SEC. Show less
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Assistant Vice President / Third Party Risk Manager
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Nov 2013 - Jan 2015
• Develops, maintains, and ensures compliance with the Third-Party Risk Management framework, program, policies, processes, and forms.• Works with lines of business to identify, create, and implement new practices and forms.• Provides support to business units on a day-to-day basis, including providing thought leadership on strategic matters, as well as support for day-to-day handling of a wide range of business and operations issues, with a focus on third-party risk matters. • Reviews and revises legal documents, including contracts, agreements, and amendments.• Partners with relevant business units to ensure that business requirements are met.• Works with lines of business to monitor, analyze, and implement proposed and changing laws and regulations.• Manages all audits and regulatory examinations of third-party risk.• Prepares and presents reporting of all aspects of third-party risk, including vendors and wholesale brokers.• Develops and deploys enterprise-wide third-party risk management training. Show less
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Third Party Risk Manager
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Jul 2013 - Nov 2013
-Create, implement and manage a Third Party Risk Management framework to reduce the overall risk of third party vendors.- Develop the program, policies and procedures for on-boarding, due diligence, monitoring, termination and documentation processes- Review contracts and conduct negotiations prior to on-boarding and expiration/renewal of existing contracts to ensure the Bank's standards are met.- Create and roll out the vendor monitoring process on an annual or as needed basis.- Consult with Business Units as questions or issues arise with vendors.- Provide support to Business Units, Senior Management, Internal Audit and Examiners as needed.- Provide management reporting of all aspects of Third Party Risk Management.- Provide training to Business Units as necessary on the Third Party Risk processes.- Maintain compliance with all regulatory regulations. Show less
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Bank of America
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United States
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Banking
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700 & Above Employee
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Assistant Vice President / Vendor Relationship Manager I
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Aug 2012 - Jul 2013
- Act as a liaison between Attorney Network Firm Management and several Lines of Businesses - Recognize issues in their infancy and intervene to prevent major issues from developing- Consulting within Attorney Network Firm Management to enhance their processes.- Working with Lines of Business in order to capture all necessary information to add to scorecards and capture the correct reporting needed for scorecards.- Collecting, analyzing & reporting to Senior Management data from various on projects.- Identifying potential issues and researching possible solutions to bring to Senior Management.- Working with business partners and Lines of Business in order to improve business partners’ performance.- Present department overview to investors, Senior Management & business partners using a variety of methods as appropriate to the environment; e.g. Power point presentation, conference calls, in person presentations.- Writing Policy and Procedures for Foreclosure and Bankruptcy Scorecards.- Hold conference calls with Global Supplier Managers and attorneys to discuss the attorneys’ performance and assist attorneys in various areas.- Assist in other areas as needed; creating the Attorney Communication process, assist with the Financial Review team, assist with attorney training sessions. Show less
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Officer, Vendor Manager I
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Dec 2011 - Aug 2012
Act as a liaison between Attorney Network Firm Management and several Lines of BusinessesRecognize issues in their infancy and intervene to prevent major issues from developingConsulting within ANFM to enhance their processes.Working with Lines of Business in order to capture all necessary information to add to scorecards and capture the correct reporting needed for scorecards.Collecting, analyzing & reporting to Senior Management data from various on projects.Identifying potential issues and researching possible solutions to bring to Senior Management.Working with business partners and Lines of Business in order to improve business partners’ performance.Present department overview to investors, Senior Management & business partners using a variety of methods as appropriate to the environment; e.g. Power point presentation, conference calls, in person presentations.Writing Policy and Procedures for Foreclosure and Bankruptcy Scorecards.Holding conference calls with Global Supplier Managers and attorneys to discuss the attorneys’ performance and assist attorneys in various areas. Assist in other areas as needed; creating the Attorney Communication process, assist with the Financial Review team, assist with attorney training sessions. Show less
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Officer, Mortgage Servicing Team Manager
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Dec 2009 - Dec 2011
Manage a team of 9 associates in auditing over 200 foreclosure and bankruptcy attorneys in the ANFM Network.Handle hiring, training and ongoing coaching of associates.Recognize and reward top associates.Recognize issues in their infancy and intervene to prevent major issues from developingInstrumental in creating enhanced foreclosure and bankruptcy attorney scorecards in order to comply with changing industry standards.Working with Lines of Business in order to capture all necessary information to add to scorecards and capture the correct reporting needed for scorecards.Collecting, analyzing & reporting to Senior Management data from various sources to enhance Bankruptcy & Attorney scorecards.Creating monthly reports and presenting to Senior Management, Legal, Risk, Compliance & Line of Business partners to discuss attorney performance.Identifying potential issues and researching possible solutions to bring to Senior Management.Working with business partners and Lines of Business in order to improve business partners’ performance.Present department overview to investors, Senior Management & business partners using a variety of methods as appropriate to the environment; e.g. Power point presentation, conference calls, in person presentations.Writing Policy and Procedures for Foreclosure and Bankruptcy Scorecards.Designing and creating attorney scorecards for the Global Supplier Management Program for over 200 law firms.Holding conference calls with Global Supplier Managers and attorneys to discuss the attorneys’ performance and assist attorneys in various areas. Assist in other areas as needed; creating the Attorney Communication process, assist with the Financial Review team, assist with attorney training sessions. Show less
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Countrywide/ Bank of America
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India
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Banking
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1 - 100 Employee
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Vendor Administrator
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Aug 2007 - Dec 2009
Audit foreclosure and bankruptcy business partners. Identify issues and bring to management for resolution. Work with business partners and lines of business to improve business partners' performance. Create reports based on business partner audits. Train associates on new tasks. Audit foreclosure and bankruptcy business partners. Identify issues and bring to management for resolution. Work with business partners and lines of business to improve business partners' performance. Create reports based on business partner audits. Train associates on new tasks.
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Countrywide
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United Kingdom
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Real Estate
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700 & Above Employee
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Custodial Specialist II
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Mar 2005 - Aug 2007
Review and identify discrepancies in loan documents. Certify loans. Endorse loans. Train new associates. Perform quality control checks on associates. Instrumental in developing and training associates overseas. Review and identify discrepancies in loan documents. Certify loans. Endorse loans. Train new associates. Perform quality control checks on associates. Instrumental in developing and training associates overseas.
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Education
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2015 - 2019
Taft Law
Doctor of Law (JD), Law -
2014 - 2014
Compliance Education Institute
Certified Regulatory Vendor Program Manager, Advanced level of FFIEC & GLBA 501 (b) competency in 3rd Party Oversight Program Management -
2001 - 2004
California State University of Northridge
Bachelor of Science, Liberal Studies -
1999 - 2001
Los Angeles Mission College
Associates, Liberal Studies
Community
