Experience

Yirgalem Addis Textile Factory PLC

• Ethiopia
• Textile Manufacturing
• 1 - 100 Employee

• IT Expert

  • Jan 2014 - Present

  Computer MaintenanceNetwork AdministrationApplication Administration(Peachtree, Time Attendance, MS Office, Time Attendance machine administrationFax and photocopy supportCommunicate and work with ISP and other suppliers for the proper provision of IS services and equipment.User SupportData BackupProviding Technical Recommendation for IT ProcurementProviding Technical Support for employeesData RecoveryIT PlanningNetworkingWiFi installation and ManagementManaging Company EmailManaging Company WebsitesSecuring Network and PCsSupport staffs with all means of communication and conference equipment(Projector)Communicating with individual internal and external customers to resolve their IT related problems (and allocating the resources required to solve the problems and solution deliveryProviding Training to EmployeesUpgrading Operating system and Application SoftwareMaintain current and accurate inventory of technology hardware, software and resourcesProvide training to project IT users on IT use policy, network systems, basic software packages, and other information required for efficient use of information and communication technology.Providing support and maintenance of all equipment including printers, photocopiers, scanner, Projector, Plotters Support procurement of IT goods and services by providing technical specifications & performing acceptance test for such goods and services, and working with vendors and service providers to ensure timely delivery of requested goods and services in consultation with manager.



Ethiopian Roads Authority

• IT Officer

  • May 2012 - Jun 2014

  PC ManagementPC MaintenanceNetwork AdministrationApplication AdministrationWebsite AdministrationSupporting IT procurementUser SupportData RecoveryData BackupNetwork Security PC ManagementPC MaintenanceNetwork AdministrationApplication AdministrationWebsite AdministrationSupporting IT procurementUser SupportData RecoveryData BackupNetwork Security