Experience

Old Mission

• United States
• Financial Services
• 100 - 200 Employee

• Desktop Support Engineer

  • Jun 2023 - Present



Rochester Institute of Technology

• United States
• Higher Education
• 700 & Above Employee

• Technology Systems Technician Tier 2

  • Aug 2022 - Apr 2023

• Senior Retail Systems Technician

  • Sep 2021 - Jul 2022

  Implemented Agilysys onDemand, a mobile ordering and kiosk system, that is currently used by 13 dining locations on-campus and contains over 1,000 items. Analyzed system and design considerations that were directly used in the final design. Led the systems team in the design and implementation stages. Coordinated with various profit center managers for information gathering and design decisions.

• Retail Systems Technician

  • May 2020 - Aug 2021



Jane Street

• United States
• Financial Services
• 700 & Above Employee

• Desktop Support Engineer

  • Jun 2022 - Aug 2022



TIMET

• United States
• Mining
• 700 & Above Employee

• IT Engineer Liaison Intern

  • Jan 2021 - Jul 2021

  Maintained and repaired IT systems for the over 100 personnel plant. Analyzed the plant's asset and data management to better maintain records. Consulted upper management with IT decisions and plans to ensure no production downtime. Developed documentation for the next generations for this role. Maintained and repaired IT systems for the over 100 personnel plant. Analyzed the plant's asset and data management to better maintain records. Consulted upper management with IT decisions and plans to ensure no production downtime. Developed documentation for the next generations for this role.