Experience

Health Services For Children With Special Needs

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• EPSDT Team Lead

  • May 2020 - Present

  Assist EPSDT Manager with data collection and research related to outreach reporting, medical record collection, and any additional researchResearch Includes the review of contracts, reports, district correspondence, medical records, etc.Create reports, presentations, and/or documents to clearly and accurately present findings to the Manager.Draft presentations for internal and external clients.Oversee and act as a subject matter expert to subordinates on the EPSDT team. Providing guidance on processes and procedures, current screening guidelines, and provider billing guidelines for internal and external EPSDT.Continually stay up to date on EPSDT subject matter as well as District regulations, requirements, and guidelines.Create, develop, and execute training for staff on current or new EPSDT processes.Oversee accuracy of team deliverables to ensure that at least an 80% compliance rate is maintained under the District of ColumbiaMonitor compliance reports and overview employee deliverables for accuracy weeklyMonitor monthly reports to overview for accuracy and compliance before submitting formal information to the DistrictEnsure that current team projects adhere to procedural timelinesImplement corrective action or employee training as neededBuild and maintain rapport with the team and manage conflict resolution as neededManage 5000 EPSDT participants’ participation and compliance with accordance to the District of ColumbiaInternal and external correspondence to ensure participants compliance with EPSDT program guidelinesIdentify and report noncompliance, missed appointments, and other reportable incidents and notifying the appropriate internal agent(s)Cultivate and maintain rapport with social workers and partnering facilities Identify opportunities to improve communication and education of programs to enrolleesMaintain a high level of confidentiality regarding the integrity of clients’ and participants’ sensitive information Show less

• EPSDT Program Coordinator

  • Jun 2019 - May 2020

  Supports care managers in gathering clinical information which may include: past medical history, medications, physical/psychological factors, cultural/ religious influences, evaluation of health care barriers.Assess all telephone call needs and prioritize their urgency in a creative, problem-solving manner.Assist with training new staff.Contribute to revising processes and procedures that support our local contract.Successfully fulfilled daily outreach quotaOutreach to members and families regarding resources, care coordination, planning, and monitoring of appointments.Provide updates on tasks in a thorough, timely, and accurate manner. Show less



PRCC

• United States
• Individual and Family Services

• Marketing And Public Relations Assistant

  • Aug 2018 - Apr 2019

  Oversee and manage social media portfolios daily. Draft reports on social media analytics that tracked the pattern of the followers and interactions. Develop strategic communication for engagement and weekly newsletter. Increased engagement and traffic through strategic communications planning by 70%. Engage with the surrounding population to gather information for events on campus. Oversee and manage social media portfolios daily. Draft reports on social media analytics that tracked the pattern of the followers and interactions. Develop strategic communication for engagement and weekly newsletter. Increased engagement and traffic through strategic communications planning by 70%. Engage with the surrounding population to gather information for events on campus.



Alvin Jones Communication's Group

• Public Relations Intern

  • May 2018 - Aug 2018

  Establish relationships with news outlets, radio stations, print and digital publications in the local area. Curate engaging content ranging from sporting events to programs on women entrepreneurs for clients. Managed media lists and distributed relevant information to media outlets. Increased the sales of a client's event by approximately 60%. Developed strategic plans and content for brands. Establish relationships with news outlets, radio stations, print and digital publications in the local area. Curate engaging content ranging from sporting events to programs on women entrepreneurs for clients. Managed media lists and distributed relevant information to media outlets. Increased the sales of a client's event by approximately 60%. Developed strategic plans and content for brands.